Field Services IT Technician

Company DescriptionALDI. Good Different.With roots dating back to 1913, ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Australian grocery market in 2001 and has since grown to have almost 600 stores and 8 distribution centres in 6 states.If you’ve ever shopped at ALDI you know we are not your average supermarket. We’re also not your average employer. ALDI is a place where you’ll find good people, good purpose and a good opportunities. So you can work with a great team, feel great for making a real difference for everyday Australians and have a rewarding career.It’s that simple. ALDI Good Different. Job DescriptionGrow your career with a global retailer as a Technician within our National IT team at ALDI Australia, based in Minchinbury. This is a 12 Month Fixed Term opportunity. As an NIT Technician, you will work a fast-paced environment in providing support to ALDI's end-users for standard hardware and software requirements. With the opportunity to make a real difference to real people, ALDI is a place you’ll feel proud to work.What does the role look like? Provide 1st level support to end-users for standard hardware and software, including mobile platforms to effectively resolve customer issuesDocument processes and information on resolving issuesIdentify opportunities for increasing the knowledge baseSupport the development, deployment and coordination of national IT and business initiativesCoordinate external IT consultants to ensure they are effectively utilisedEnsure appropriate systems are in place to maintain data integrity and securityEstablish a comprehensive overview of the national and international ALDI programmes and their inter-relationships QualificationsWhat do we need from you?Systematic, innovative approach to ITAbility to work within a team environment or independentlyHigh attention to detailAbility to communicate clearly and effectively both verbally and in writingAptitude to manage and prioritise tasksCapability to lift and manoeuvre heavy objects when requiredAbility to leverage prior learning to troubleshoot issuesTertiary qualifications in IT or equivalent experience Additional InformationWhat’s in it for you?Transparent tiered salary range of $80,500 - $92,600 including superEnjoy 5 weeks annual leave for pursuing your passions outside of workEnjoy the flexibility of hybrid work - up to 2 days work from home a weekBe part of a company with purpose - we’re committed to sustainability for our planet, positively impacting our communities, supporting our farmers and suppliers and giving our customers a richer life for less.Support during life’s most important moments including paid parental leave, superannuation on parental leave, up to 5 days paid compassionate leave, natural disaster leave, emergency services leave etcAn Employee Assistance Program that you and your immediate family can use which is 100% free and confidentialTake advantage of complimentary access to free on-site physiotherapy to treat non-work related aches, pains or nigglesAccess to wellness programs such as discounted gym memberships, discounted health insurance and moreOpportunities to contribute to companywide projects, move laterally into other roles in the business and embark on international assignmentsWorking with a retailer who has been recognised as an Employer of Choice (as voted in 2023, 2022, 2021, 2020, 2019 and 2018)