- Canberra
- Job closes 18/12/2023
The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government’s economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:
- Growing innovative & competitive businesses, industries and regions
- Investing in science and technology
- Strengthening the resources sector.
The Financial Services Section is a high-volume centralised processing unit that services the greater Department by performing the functions of accounts payable, grant processing, accounts receivable and debt management. The section works closely with other areas in Finance and Shared Services to deliver quality service and support to the Department.
Our large team are located nationally with team members currently in our Canberra, Sydney, Townsville and Melbourne office. Whilst we are in different locations, we manage to work cohesively, and provide support for each team member.
The opportunity
We are looking to fill multiple APS4 Finance officer roles who can provide administrative processing support to Accounts Receivable, Debt Management and Payable functions.
What’s in it for you?
Successful candidates will gain experience in working in a large multi-function team with ability to move around the financial services team or the greater department when opportunities arise.
Our ideal candidate
Will be able to demonstrate the following.
- excellent organisational and interpersonal skills.
- demonstrate the ability to apply policy and follow procedures.
- can communicate effectively with internal and external stakeholders.
- team player, who can establish and maintain great relationships with those inside the team.
- able to identify and contribute to continuous business improvement.
- proficient with Microsoft Excel, Outlook, and Word.
- experience in using financial management systems, preferably in government or large commercial settings.
What you will do
Key duties that will be performed by the successful candidate/s.
APS4 – Accounts Receivable - Ongoing & Non-ongoing
- Prioritise and process end to end accounts receivable receipting and banking.
- Collection of EFTPOS payment request through our team phone line.
- Ensure compliance to the Department’s collection of money policy and procedure.
- Cross training between receipting functions and debt management functions.
- Follow up on receipting/banking requests and queries from internal and external stakeholders within 3 days of receipt of request.
- Follow-up, action and respond to enquiries over the phone and via email maintaining strong customer service standards.
- Identify key issues and escalate where appropriate. Assist with building solutions to these problems.
- Engage with internal and external stakeholders as required and contribute to building and maintaining a high performing service delivery culture.
- Processing of Accounts Payable invoices with high level accuracy.
- Managing ticketed requests in line with the Accounts Payable roster.
- Action Accounts Payable inbox requests.
- Liaise and communicate with key stakeholders relating to invoices, payments and pay runs.
- Ensure compliance to the Department’s payment timeframes, including the mandated WoAG Pay on Time or Pay Interest Policy and complete late payment reporting for management review.
- Provide advice and guidance on policy and procedures for Accounts Payable, and liaise with other teams in Financial Services, across Finance Group and the greater Department.
- Engage with internal and external stakeholders as required and contribute to building and maintaining a high performing service delivery culture.
Successful candidates must be able to obtain a working with vulnerable persons certificate, this is a requirement for the Accounts Receivable team.
To be eligible for employment in the APS and the department, candidates must be Australian Citizens.
Positions require a Baseline security clearance and successful candidates will be required to obtain and maintain a clearance at this level.
Notes
A diploma or degree qualification in business, accounting, finance, or progress towards this qualification will be well regarded however it is not essential.
This process is being used to fill immediate APS Level 4 vacancies within the Financial Services Section.
A merit pool may be established and used to fill future vacancies within 18 months from the date the vacancy was first advertised in the Gazette.
The department does currently offer flexible work opportunities for many roles. This vacancy is ACT - Industry House based, although flexible or remote work arrangements may be considered. Please reach out to the contact officer to discuss this further.
Application information
Your application must not contain any classified or sensitive information. This includes in your application responses, CV and any other documents. The selection panel may not consider applications containing classified information.
Please provide a pitch explaining how your skills, knowledge and experience will be relevant to this role and why you are the best candidate for the position. Your pitch can contain no more than 750 words and should align to the key duties listed above.
Please complete your application online and provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format).
Accessible application documentation is available in other formats on request. Please contact or (02) 6276 1235 if you require assistance with your application.
Please refer to our information for additional information on how to apply.
Contact Information
For more information regarding this opportunity, please contact Nara Griffiths on 02 6102 9981 or via email on nara.griffiths@industry.gov.au
How to apply:
- Start your application by clicking the "begin" button.
By choosing to continue, you agree to the department's privacy policy and declare that you consent to the collection (and subsequent handling) of your personal information for the purpose of this recruitment process and potential employment in the APS.