Financial Crime Officer

Suncorp Group is looking for a best-in-class Financial Crime Officer to join our Financial Crimes division based in Brisbane on a permanent full-time basis.
Suncorp Bank's Financial Crimes division is dedicated to the prevention, detection, and response to Financial Crime. Reporting to the Manager, Financial Crime Payments and Disputes the Financial Crime Officer role will play a part in all aspects of the division, including operational transaction monitoring, management of customers through the fraud life cycle; whilst accurately completing delegated work in a timely manner, customer due diligence, sanction screening and any other tasks relevant to Financial Crime Operations.
What you'll do

• Effectively and efficiently prevent, detect, investigate and respond to Financial Crimes as delegated, including fraud, scams, AML CTF, Due Diligence, KYC and sanctions
• Action real time and near real time alerts, including phoning customers direct and assisting internal teams.
• Ensure compliance with internal Financial Crime policies and external regulatory obligations
• Manage KYC, fraud and scam activities whilst ensuring SLAs and relevant customer deliverable are met
• Provide subject matter input in support of business initiatives and Financial Crimes projects as required

What you'll bring

• Qualification in Financial Crime investigative methods and practices is desirable
• 1 years Banking, AML CTF or KYC refresh experience required
• AML CTF & KYC experience desired
• Ability to analyse data and patterns in transactional behaviour
• Customer service experience
• Investigative experience
• Excellent communication skills
• Exception based investigative and analytical capability

*As this is a high-risk role, additional criminal checks will be required for the successful applicant.
What we can offer you
Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include:

• Employee discounts and rewards - exclusive offers on more than 400 of Australia's large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Bank, Suncorp Insurance, AAMI, Shannons, Apia and GIO.
• Study support - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.
• Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave.
• Wellness - We offer a wide range of initiatives to promote our employees' health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.

It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits,
Our Culture
At Suncorp, our purpose has been at the core of our business for over 100 years. To deliver exceptional experiences we've had to become even more customer obsessed, innovative and performance driven than ever before.
Delivering on our purpose has always meant putting words into action. Building futures and protecting what matters is why we're here. Caring for others, being courageous and doing the right thing underpins everything we do.
Chase the sun, apply online today
At Suncorp, we are committed to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We'd love to see your application and speak with you even if you do not match the above mentioned.