Head Of Financial Crime Due Diligence

About the Role

Join our Transformation & Operations team at the forefront of combating Financial Crime.

As the Head of Financial Crime Due Diligence, you will lead the charge in ensuring compliance with regulatory requirements and mitigating Financial Crime risk. Your role is pivotal in protecting our employees, customers, and communities through robust processes such as Customer Due Diligence (CDD), Know Your Customer (KYC), Enhanced Due Diligence (ECDD), and Customer Exits, as well as Third Party/Vendor screening.

In this strategic role, you will develop and implement a vision for the Due Diligence function, provide leadership and guidance to your team, and collaborate with senior management to ensure processes meet regulatory requirements. You will oversee KYC/CDD and ECDD processes, conduct thorough customer risk assessments, and lead the integration of advanced technology and analytics to deliver cost efficiencies and enhance customer experience.

Additionally, you will establish processes for conducting Due Diligence on employees and third parties, including background checks and ongoing monitoring, and develop procedures for managing customer exits in compliance with regulatory requirements and internal policies.

About you

Our successful candidate will demonstrate the BOQ Group values of Spirited, Optimistic, Curious, Inclusive, Accountable and Lionhearted to contribute to the purpose of Building Social Capital through Banking!

You are a dynamic leader with a passion for excellence and innovation in the field of Financial Crime compliance. With your strong background in customer Due Diligence and risk management, you are ready to take on the challenge of leading our Due Diligence function.

Your analytical skills, attention to detail, and ability to influence and communicate effectively at all levels will be key to your success in this role. You are dedicated to continuous improvement and learning, and you bring a positive and enthusiastic mindset to everything you do.

If the above role sounds like you and you feel that you can bring enthusiasm and energy to a high performing Financial Crime Operations team, then we would love to hear from you! 

About Us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our Perks

• Flexible working arrangements
• Discounted financial products
• Salary sacrificing options
• Paid parental leave with no minimum
• Purchase annual leave
• Discounted private health insurance plan
• Employee Assistance Program (EAP)
• Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
• BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

How to Apply

To apply for this role at #boqgroup, follow the links or apply via our Careers Page. 

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.