Fleet Controller

As a Fleet Controller, you will be responsible for the deployment of appropriate vehicles, equipment and relevant driver expertise to support customer pick-ups and deliveries. You will report directly to the Radio Room/Local Trailer & RSC Manager, contributing towards supporting operations and service delivery. Key to your success will be your capacity to direct the fleet to maximize productivity and meet customer needs.You will be responsible for coordinating driver resources to ensure Team Global Express Parcels meets our customer?s expectations of high-quality service. You are also responsible for improving operational efficiency, improving service levels, ensuring safe processes, effective use of technology and synergies released.PRIMARY DUTIES & RESPONSIBILITIESMaximizing the use of productive PUD resources
Responding to drivers and customer service staff promptly
Ensuring effective communications both to and from the fleet
Control the fleet via radio communications in the most efficient and economical manner that also