AddressAbout Hyatt Place Melbourne Caribbean Park
Hyatt Place Melbourne Caribbean Park has set a new standard of accommodation located in the south-eastern suburbs of Melbourne, a mere 27 kilometres from the CBD. Ideally located for business and leisure travellers, the hotel boasts 171 stylish guestrooms and combines style and innovation to deliver casual hospitality and purposeful service in a smartly designed, high-tech and contemporary environment.
Delivering unparalleled comfort and luxury, the hotel comprises of Archies Farm Restaurant and Bar, grab-and-go food market, bar, lobby lounge, 24-hour fitness center and flexible event space for up to 170 people.
Surrounded by 275 acres of serene natural parklands, an 80-acre lake offering an abundance of native wildlife and picturesque landscaped gardens and walkways. Purposefully positioned to explore the Dandenong Ranges and neighbouring Yarra Valley, Mornington Peninsula and Phillip Island. The hotel will be active in the local community, embracing and supporting local businesses and creating unique stories around the hotel's services, facilities, and product offerings.
As the successful candidate, you will have:
- Demonstrated supervisory/leadership experience, preferable in a similar Hotel/Restaurant Environment
- Excellence in exceptional customer service aligned to 5-star brand standards
- Excellent communication skills to liaise with guests at all levels
- Exceptional grooming standards
- Must be able to work across a 7-day rotating roster, including late nights, weekends and public holidays
- Leadership qualities, to motivate and coach staff
- Basic understanding of financials such as COGs and labour costs, preferred but not essential
- Able to work in Australia without restrictions
- An effective time manager with the ability to multitask and thrive in high pressure situations
As Food & Beverage Supervisor, you will be responsible for:
- Lead, manage and monitor your team on a day to day basis
- Daily procedures for opening & closing the restaurant are adhered to
- Continually maintain high production, productivity and customer-service standards
- Following & ensuring Hotel policies & procedures are implemented
- Handling guest feedback
- Maintain a high level of cleanliness and presentation, keeping all work areas both front of house and back of house clean and in working order
Benefits and Perks:
Hyatt Place Melbourne Caribbean Park employees enjoy, but are not limited to;
- Be part of something new, epic and local with a community spirit
- In-house training programs and initiatives
- Investment in your career development through training, opportunities and mentorship
- Discounted and complimentary accommodation across Hyatt Hotels worldwide
- Complimentary uniform and laundry
Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
