Frame And Truss Software Support

Long term career path with large international business Highly supportive management team About Our Client We're proud to be partnering with MiTek on this position; a global supplier of software, engineered products, services and automated manufacturing equipment. MiTek specialises in the residential construction sector, offering an advanced, dependable, and technology-driven approach to managing business workflows, and the design, production, and construction of residential buildings. Job Description Responsibilities will include: Drive individual and team goals aligned with MiTek Critical Strategies and the visionary MiTek 2030 mission. Cultivate lasting client relationships by delivering quality Software Support and technical services for truss, wall frame, and fabrication operations. Conduct remote and on-site troubleshooting, employing diagnostic techniques and insightful questions to address customer issues promptly. Collaborate seamlessly with product management and software development teams, channelling customer feedback to enhance internal procedures and ensure exceptional customer service.
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