Franchise Recruitment Specialist | 12 Month Contract

We're REA 

REA Group  is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property. 
  
With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home. 
 
Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to be named in Australia’s “Top 5” Best Workplaces two  years in a row, as well as being recognised as a Best Workplace for Women.  

Where the team fits in 

The Financial Services purpose is to offer home finance and other financial services to those using realestate.com.au for their property search. Given the opportunity of the size of that audience, the FS vision is to integrate a consumer’s property search with finance though a world class digital seamless process.

This will be achieved by building innovative consumer search and property finance application experiences that integrate the mortgage distribution channels of digital, phone, and face to face. The financial services team is accountable for strategy development and execution, working with our banking and mortgage broker partners to build our capability and product offerings, leading sales management, and engaging across the other lines of business in REA.  We run a full-service mortgage broking business known as Mortgage Choice, and the vision for Mortgage Choice is to provide the highest quality brokerage business that is professional, values-driven, and leverages REA’s unique property advantage to provide quality advice to consumers.

What the role is all about 

• Coordinate the end to end recruitment process of prospective franchisees and loan writers (from initial enquiry or franchise request for recruitment support), following up consistently until inducted.
• Source new and high-quality recruitment leads and manage through the recruitment journey
• Coordinate with group office departments to ensure recruitment tasks are completed as required (compliance, IT, marketing, lending, finance and state managers)
• Coordinate onboarding direct with the prospective franchisee and the onboarding manager, be a central point of contact, communicate with prospective franchisee on each step in the process, keeping them informed of next steps, activities and ensuring they complete their requirements in a timely manner.
• Process and assess enquiries through initial social media background checks prior to progressing.
• Involvement in designing and improving recruitment processes to improve the experience for prospective franchisees e.g improve efficiencies, reduce timeframes and improve communications to all parties.
• Maintain records and reporting (recruitment pipeline, weekly/monthly reports etc.) so a clear record is available on where each prospective franchisee is up to in the process, and to assist in identifying any problem points.
• Work with the Recruitment Manager on the evolving marketing strategy and implementation.
• Build your personal brand within the broking/lending industry through networking, social media utilization etc.
• Assist with other general recruitment department administrative duties as required

Who we’re looking for 

• Knowledge of the Lending space highly regarded 
• Prior experience in end to end recruitment
• Experience working with CRM’s necessary
• Experience in Franchising beneficial but not required
• Time management and strong attention to detail crucial
• Someone with a self starter attitude and ability to learn and grow in a fast paced environment
• Someone with strong communication skills and strong stakeholder management

The REA experience 

The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. We’re committed to your development – both professionally and personally. Your experience with us is something we take seriously. 
 

We offer:  

• A hybrid and flexible approach to working 

• Flexible parental leave offering for primary and secondary carers  

• Programs to support mental, emotional, financial and physical health & wellbeing 

• Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity. 

• Hack Days so you can bring your big ideas to life   

• Performance recognition programs because hard work should never go unnoticed 

Our commitment to Diversity, Equity, and Inclusion   

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking - be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch. 

Join our Talent Neighbourhood 

Keen to be part of REA but didn't find a perfect match with this opportunity? Perhaps the timing isn't right? You should join our Talent Neighbourhood!  

By joining, you will receive information about our working culture and life at REA, industry updates from various areas of our business, invites to our events or materials to help you succeed in interviews at REA. In addition, our recruiters will reach out to you if there’s a role that matches your interests, skills and aspirations.