Freelance Jr Project Manager

**6-8 WEEK CONTRACT – POTENTIAL TO EXTEND**

About Innocean

Innocean are the biggest agency you’ve never heard of. With 31 offices and more than 3000 employees in 21 countries. We’re the fastest growing agency network in the world.

Opening doors in Australia in 2008 with two foundation clients; Hyundai and Kia. Since 2020 the Sydney business has been on a mission to diversify our roster which now includes FMCG, NGO, Medical, Tourism and Technology brands, not to mention our own Gender Equality not for profit division called Fck the Cupcakes. We’re a proud and ambitious group of over 50 creatives, strategists, account people, technologists, analysts, and producers who work together in a flat and collaborative environment. Building creative solutions across all touch points on a consumer’s journey with a brand.

We’re proudly Korean, uniquely Australian; striving to create a culture that embraces a Korean concept called ‘Jeong’. An ineffable but mutually warm feeling of attachment between people who share a relationship and common purpose.

This feeling of connection underpins everything we do. It’s how we create bonds between brands and consumers, and between us and our clients. Think of us as an extension of the marketing team. One with strategic, creative and CX capabilities to deliver work that connects across multiple platforms, driving acquisition and retention.

About the Role

This is a freelance Jr. Project Manager role at Innocean, where you’ll be the orchestrator of seamless connections between our clients and our dynamic team.

In this role, you won’t just attend client meetings and create timelines; you’ll be the engine behind the process, ensuring that the final outputs are nothing short of exceptional and a beat isn’t missed. You’ll be the one who keeps the pulse of projects, and proactively handles any challenges that come your way.

To thrive in our growing team, we’re looking for someone passionate about project management, and has experience working in digital disciplines and channels such as websites.

Brand & Category Knowledge

Develop a solid understanding of the client’s brand in relation to project management outputs.
Support the UX team with any brand/competitive/industry input required.
Develop an understanding of the client’s Marketing and Digital team processes and how they operate.

Client Relationship Management

Manage the relationship between the client and Innocean, maintaining regular contact to ensure communication flows effectively amongst internal and external parties, including agency village partners.
Liaise with clients to discuss briefs and identify requirements.
Trouble-shoot and problem-solve, working to resolve issues with the PM lead and agency village teams when necessary.
Proactively think about potential issues before they arise and have mitigation plans in place.

Project Management

Internal Briefings: briefing and working with the website team on projects that meet the client’s brief and budget.
Project Planning: creating timelines independently and in collaboration with wider account team counterparts and website PM lead.
Ensure adequate resources are allocated for projects by liaising with traffic manager and PM Lead.
Filter and articulate the client’s feedback clearly back to the copywriters and designers.
Ensure high-quality standards are met across all agency outputs including presentations and assets.
Manage internal stakeholders to ensure timings are met.
Ensure financial tracker is up to date, including initial budget creation, estimate approvals, PO development, and invoicing.
Ensure JCRS on allocated accounts/projects are managed effectively each month.
Work with producers to continually monitor financial progress on each job to ensure suppliers remain in budget and flag to client if budget is at risk.
Ensure client contact reports are written after every meeting and circulation to attendees.
Manage live execution of projects including monitoring progress, pre-empting, and resolving any issues.
Ensure agency processes are championed and proactively think about how ways of working can be optimised.
Owner of ‘Hyundai Hub’ for Innocean – ensuring new starters are onboarded, keeping hub up to date, helping/guiding clients where needed.
Accurately complete administration tasks when required including opening jobs and providing estimates.

Stakeholder Relationship Management

Nurtures relationships and deepens trust of internal and external agency stakeholders.
Effectively communicates to manage up where required.
Assists the Account Director in overseeing JCR’s and provide information required for financial reporting.

Continuous Improvement

Stay up to date on industry trends and advancements.
Lead and actively participate in team meetings and share ideas and feedback.

About You

Qualifications

A strong portfolio that demonstrates your ability to manage clients.
Project Management certification preferred.
Experience using Workbook is a bonus but not required.

Knowledge, Skills & Experience

Minimum of 2 years industry experience.
Previous experience in managing digital projects, and channels including websites.
Literacy across shared project management and financial systems.
Exceptional time management skills with demonstrated experience meeting competing deadlines across platforms without compromising on work quality.
Brilliant basics including attention to detail.
Solution-driven, even against challenging projects and situations.
Excellent written and verbal communication skills and the ability to work well with a variety of personalities and work styles.
Skilled with software such as Google Docs, Microsoft Excel, MS Teams, Sharepoint, Jira.
Flexible approach to work, demonstrating resilience and ability to rapidly adapt to change.

Values

Proactivity. Humility. Agility. Daring. Don’t worry, we dive into these in your welcome pack.

Development

Regular appraisals and 360 feedback is important.
So too is being able to check in with management whenever. Their doors are always open, Zoom links always ready.

There are a whole range of reasons you would consider working for us – check out the list below:
Competitive salary
Individual Professional development
Regular appraisals and 360 feedback
Hybrid working
Client sponsored benefits
Progressive parental leave policies
Floating leave
Pet friendly environment