AddressElevate Dental Group Young NSW - Front Desk Coordinator/Receptionist
Are you seeking a career change while leveraging your existing skills in customer service, sales, or management?
Elevate Dental Young is rapidly expanding, and we are excited to invite a dynamic and cheerful Front Desk coordinator to join our team.
We are ideally looking for someone with prior experience in customer service, sales, or management to enhance our Front Desk operations.
A dental or medical background is not essential, as we will provide approximately three months of training as a dental assistant. This training will help the candidate understand the inner workings of a dental practice before transitioning fully into the Front Desk coordinator role or more senior management roles.
About Us
Elevate Dental Young began in 2021 as a single-chair practice and has swiftly grown into a six-chair practice with a steadily increasing number of staff. Our clinicians and team members are approachable, supportive, and have a great sense of humour.
The position requires working four days a week (8 AM - 5:30 PM). We are committed to training the right candidate who demonstrates a positive attitude.
Job Description
The Front Desk coordinator is an integral part of a dental practice, responsible for managing the Front Desk operations. The role includes greeting and welcoming patients, scheduling and confirming appointments, handling patient records, and processing billing and insurance claims. They ensure effective communication between the patients and dental staff, manage phone calls and inquiries, and maintain a smooth and organized reception area. Exceptional customer service and organisational skills are essential for this role.
Key Responsibilities
- Patient Interaction & Management
- Appointment Management
- Administrative Duties
- Billing and Insurance
- Office Maintenance
- Customer Service
- Data Entry and Record-Keeping
- Staff Management
About You
- Have a friendly and bubbly personality
- Show initiative
- Possess an excellent work ethic
- Have a keen interest in the dental industry and patient care
- Possess excellent communication skills (both written and verbal)
- Have basic proficiency with computers, including Word and Excel
Please send your cover letter and resume to *****@elevatedentalgroup.com.au
