Front Office Co-Ordinator/Receptionist Part Time

Q Dental has an exciting opportunity for a Part time role as a Front Office co-ordinator/receptionist. We are seeking an enthusiastic and mature minded person to join our friendly, dynamic and dedicated team. It may be your next career step from being a chairside assistant or returning to work as the position hours may be negotiable to be primarily within school hours.

Located on High Street in Kew, we are a multi surgery practice, equipped with the latest technology in dentistry.  We are a professional and fun team with four sister practices in and around Melbourne. We are dentist-owned practice and are NOT a preferred provider.

Our focus is on quality patient care, clinical excellence and customer service and want someone with similar values. With many future career development opportunities and social events on the calendar, there is never a dull moment!

We are a very genuine team, there is nothing fake about us, our caring, or our genuine concern for the welfare of our patients and of each team member. We are very nurturing and caring of our patients and of our team.

This role is very patient relations/ customer service focused, working alongside a dynamic and vibrant team you will be the first point of contact for our patients. From assisting patients over the phone, to welcoming them on arrival. Your day will be filled with interacting with our team of dentists, hygienists, and dental assistants, to help the smooth running of the practice and provide exceptional customer service to our patients. 

We would love if you had:

• Previous dental reception experience is preferred, but a dental background and a great attitude will probably get you over the line too.
• Knowledge and understanding of dental procedures would be extremely helpful
• Experience in the following is preferred, but not essential.
• Managing telephone enquiries
• Scheduling appointments
• Processing accounts through Hicaps
• Banking
• Using EXACT
• Ability to multi-task and prioritise

You need to be: 

• Efficient and punctual
• Enthusiastic and passionate
• Professionally presented
• Be a team player
• High attention to detail
• Supportive of other team members
• Sound communication and interpersonal skills
• Ability to work in a dynamic environment

What we offer you;

• Be part of a supportive and fun team
• Caring human resource support
• Professional development courses
• Attractive salary
• No weekends or evenings & a life balanced roster 
• Social events outside of work
• Onsite parking and close to public transport

If you are passionate about quality dental care and practice excellence in everything you do, we want to hear from you!