Front Office Coordinator

You get it, right?

As someone with experience as a dental assistant or dental receptionist, you understand that visiting the dentist isn’t exactly a patient’s favourite thing to do…

But that’s where you step in and make their experience shine.

Your mission? To make dental visits anything but dull and ensure every patient leaves our practice beaming.

Because at Illumident, there’s no such thing as a ‘routine’ dental appointment. We’re all about creating an elevated, memorable — and dare we say, fun — experience for all of our patients.

And as Front Office Coordinator, you’re front-and-centre in making this happen.

Sure, you’ve got the people skills to make even the most anxious patient’s day brighter. But behind that friendly smile is a ruthless organisation whiz and communication expert who answers phones in a flash, replies to enquiries with ease and manages the flow of our busy appointment books.

You also “speak” dentist so you can confidently explain treatment plans to our patients and ensure you schedule the right appointment at the right time in their dental care journey.

Here’s what you’ll love about the role:

• Great work-life balance (hello 4-day work week!)
• A tight-knit team with a fabulous culture and owners who genuinely care about their people
• Lovely, loyal and respectful patients
• A gorgeous workplace you’ll love walking into every day
• Comprehensive induction and training to help you settle in quickly
• Attractive remuneration commensurate with your experience

And here’s what you’ll bring to the role:

• Experience in dental industry (dental assistant or Front Office experience preferred)
• Exceptional computer skills, incl. touch-typing and confidence in using new systems
• Outstanding communication and interpersonal skills (excellent phone manner and email etiquette are a must)
• Ability to multi-task and work calmly under pressure

This full-time position is rostered over 4 days per week with an immediate start date.

Ready to shine as our new Front Desk Coordinator?

Send your resume and cover letter to our General Manager Rowan at *****@illumident.com.au today. We can’t wait to hear from you!

Please note: Unfortunately, we cannot accept candidates who require financial sponsorship for a Visa application to work in Australia. Only those with unrestricted rights to be employed in Australia, a current Police check (within 12 months) and a current Working With Children Check (SA) will be considered.

www.illumident.com.au