Address
Form of workAre you feeling stuck in your current role, craving growth, stimulation, and the chance to truly make a difference? If so, this may be the role for you.
This team is on the lookout for a key player to join their team, someone who really enjoys dentistry and thrives on delivering exceptional customer service, while being supported and valued.
As the Front Office Coordinator, you’ll be the warm, welcoming face of the practice, dedicated to ensuring an outstanding patient experience. Leverage your expertise to nurture relationships, ensure seamless processes, support the team, and play a crucial role in shaping the future of the practice.
About the Practice:
Happy Patients and Happy Team = Happy Life. This boutique two-chair practice boasts an experienced team dedicated to quality care and a holistic dental approach. Their ethos goes beyond tooth repair; the team prioritise nurturing enduring patient relationships. Working in a positive, caring, and collaborative team culture is a constant driving force. While the practice is already well established, with over 80 years combined clinical experiece, they are currently on a journey of rapid growth and expansion and are searching for a dynamic individual who shares their vision and is ready to play a pivotal role in their success. All facets of general and complex dentistry are provided with a focus on prevention and overall health.
About the Role:
This is a Full Time Role with practice hours Monday-Saturday –
While currently this is a FOC role, ideally the successful candidate would like to grow into a Practice Manager role
- Reception roles
- Greeting patients and visitors warmly and ensuring a welcoming environment
- Answering phone calls and emails promptly and professionally
- Scheduling appointments and managing the flow efficiently
- Collecting patient information and updating records accurately
- Handling general administrative tasks
- Reporting and tracking within the software
- Minor bookkeeping role
- HICAPS and processing payments
- Providing information to patients about services, procedures, and fees
- Coordinating with other staff members to ensure smooth operations
- Resolving patient inquiries and concerns with empathy and professionalism
- Maintaining cleanliness and organisation at the front desk area
- Collaborating with the clinical team to optimise patient care and flow
- Working closely with the principal dentist
About You:
- Previous experience in dental reception or similar roles
- Demonstrated professionalism, honesty, and reliability
- Puctual and with a polished appearance
- Fabulous communication and rapport building skills
- Enthusiasm for tackling challenges and driving positive change
- Comfortable thriving in a fast paced environment with eager for growth and learning
- Embraces change with a growth mindset
- A team player mindset with a knack for contributing to a supportive work culture
- Bonus points for experience supporting Hygienists and working with practice management consultants
- Loyalty with a desire to stay in a practice for the long term
Why Join Us:
- Opportunity to be part of a thriving practice dedicated to holistic dental care
- A collaborative and supportive team environment where your voice is heard
- Room for personal and professional growth, with resources to help you reach your full potential
- Remuneration package that reflects your value and contributions
- Because this team are excited to welcome a key person to share the journey.
Ready to Take the Next Step? Ignite your passion for dentistry and drive this practice to new heights
This is a Lync Dental Premium Member position, which indicates the level of care the business owners have for their team.
If you’re ready to join this team as a vital and valued member and contribute to their mission Happy Patients and Happy Team = Happy Life
Apply at www.lyncdental.com.au and create your profile to shine and stand out from the crowd. Or if you would like to discuss this role and have a confidential conversation to see if this is a good fit for you, please call Lyn 0417874***
Working together to create a positive impact in the community through exceptional dental care.
Dental Practice Manager LyncTalent Job in Adelaide SA, Australia - Lync Dental
