Front Office Coordinator

Front Office Coordinator

Our practice is recruiting a Front Office Coordinator to join our dynamic administration team. We are an established high end dental practice and are leaders in our area for providing high quality dentistry. Our comprehensive range of services includes; restorative dentistry, cosmetic crown and bridge, dental implants, orthodontics, dental hygiene, IV sedation and dentofacial aesthetic injections to name a few. 

We are looking for candidates who are confident conversationalists, great listeners and calm problem solvers who can deal with the varied needs of our new and loyal patient base.

Core Responsibilities:

• Provide exceptional patient care.
• Take phone calls, manage patient appointments and enquiries.
• Productively manage and coordinate dental and hygiene appointments.
• Manage monthly admin ASANA projects.
• Tracking and reporting of treatment plans and patient referrals.
• Be a team player to help convert optimal dental treatment by advising and educating patients about our services.
• Provide admin reports to the General Manager when required
• Coordinate practitioners diary to ensure best patient flow.
• Data entry of tracking spread sheets. 

The Successful Applicant:

• The desire to deliver an exceptional patient experience.
• Proven ability to be organised and efficient.
• Has experience in dental practices managing multiple surgeries.
• Strong team player capable of working with a high level of autonomy within established policies, guidelines and procedures.
• Possess excellent communication, interpersonal and conflict resolution skills in high stress situations.
• Demonstrates high levels of organisational and problem-solving skills in a timely manner.
• Demonstrates trustworthy financial accountability.
• Has a happy disposition and genuine eagerness to care for others.
• Looking for a long-term career with future growth prospects.
• Dental reception experience is essential.

What’s on Offer:

• Full-time position (4 working days per week)
• One weekday RDO every week and no weekend work.
• Remuneration is well above Level 5 Health Professionals and Support Services Award (2010).
• Professional development – Excellent opportunity for career growth
• The opportunity to be a part of a professional, supportive and friendly team.

If you are looking grow in this profession, we encourage you to apply for the opportunity to become a valued team member of our progressive and prestigious dental practice. Please submit your most recent resume and cover letter.