Front Office - Guest Services Agent (Full Time / Part Time)

Full time / Part time - Available NOW 

We are a Property & Building Management Company, we manage property letting & buildings from Brisbane to the Sunshine Coast. 

Our building in Brisbane city is currently seeking a motivated and hands on full-time Front OfficeGuest Services Agent to join our dynamic team.

In this role, you will be responsible for assisting in the day-to-day Front Office operations, liaising with contractors & residents, and ensuring the delivery of excellent service standards. 

About the Role

Keys areas of the role include:-

• Assisting in the Front Office daily operations
• Assisting hotel / property lettings, and building activities
• Assisting with enquiries via phone, email, or in person and making reservations and recommendations
• Assisting with guest arrivals and departures, following set check-in / check-out procedures
• Communication with residents via building management system / notices
• General office admin 

Skills and Experience 

To be successful in this role you will have proven strong performance in hotel reception and customer service, as well as the following skills:

• Experience in similar positions within a hotel Front Office environment preferred
• Strong office administration experience
• Self-motivated and a genuine passion for hospitality and customer service
• Excellent communication skills and the ability to work closely with all departments
• Excellent time management skills
• Friendly, outgoing personality and a high standard of personal presentation
• The ability to act without prior authority in all matters concerning the safety, security and well-being of all residents, guests, patrons, and staff in the absence of management
• The ability to work independently and as part of a team environment
• Excellent computer system skills

Further to this experience, to be successful in this role, you will have unlimited work rights in Australia and will be available to work varied shifts from mornings to afternoons, including weekends and public holidays, as per our business demands.