AddressThe Role
We have an exciting new opportunity for a full time Front Office Managerto join and lead our Front Office team at Milton Park Country House Hotel.You will be an integral part of delivering a memorable experience for our guests from the moment they walk through the doors.
About Milton Park Country House Hotel and Spa
Located less than a two hours’ drive from Sydney, Milton Park Country House Hotel and Spa is a hidden gem, tucked away in a secluded hilltop woodland on the eastern edge of Bowral. This 44-room hotel has an adjoining luxury wellness spa, 2 restaurants and an events and conference pavilion set within it's sprawling 32 acres of lawns and gardens.
About Salter Brothers Hospitality
Salter Brothers Hospitality currently operates 17 retreat hotels and estates; more than 20 restaurant and bars; 8 Spa Anise spas and other wellness facilities; and Spicers Scenic Rim Trail, one of the largest ecotourism ventures in Queensland with 38 rooms over five campsites.
With plans for considerable growth in the near future this is your opportunity to join a luxury Hotel brand that is growing and evolving rapidly!
Here's what you'll do
- Engaging and driving your team to ensure seamless operations and deliver an exceptional guest experience – each and every time;
- Ensuring the accommodation offering is delivered consistently and to the highest standard;
- Assisting the General Manager in creating a culture of exceptional guest experience;
- Maximising sales by way of encouraging and recommending the array of additional facilities and services at our property.
This is how you’ll know you’re right for this role
- Minimum 1-2 years experience at a luxury property within a Front Office Manager role (essential);
- A passion for providing personalised and bespoke experiences for guests;
- Professional, charismatic and absolutely guest-focused with the ability to build and maintain positive client relationships;
- Team management experience – the ability to drive and manage performance;
- Experience with end of day balancing and the ability to solve reconciliation problems;
- Have solid experience with a PMS (Opera preferred);
- Willingness to work weekends and evenings as required.
To apply online, please click on the apply button
Alternatively, for a confidential discussion please contact Emma Martin our Talent Development Manageron 0434 134 *** ***********@salterbrothershospitality.com
