Front Office Receptionist

Quest Preston is a 79 room property located in Preston, 10km north of Melbourne.  

Quest Preston has an exciting opportunity available for a Front Office Receptionist on a casual basis for 3-4 shifts (24-32 hours) per week. Shifts vary between weekdays and weekends 7am-3pm or 3pm-10pm. 

The Role

Involves all aspects of Front Office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations and ensuring full and accurate data capture, assisting corporate and leisure guests (eg check in, explaining hotel facilities and location, check out), and ensuring the smooth running of the reception desk.

The Ideal Candidate

Will demonstrate a passion for customer service and ensuring a positive experience for all guests, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with Front Office booking systems, a keen eye for detail, high standards of personal presentation, and a highly team orientated ethos. 

*Previous Front Office reception experience in a hotel is preferred.

The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.

The Opportunity 

The role presents a great opportunity to work with a new growing team in a brand new hotel, under the banner of the highly successful and established Quest brand. 

Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation with Quest nationally and onsite parking. 

Applications

Applications close 3rd May, 2024. For any queries please email **********@questapartments.com.au