Front Office Receptionist Experienced - Part-Time Permanent

Argo Serviced Apartments Wollongong 

Argo is looking for an Experience Hotel Receptionist, we are located in the heart of Wollongong.

We are looking for a Permanent Part-time Front Office Receptionist to join our team. 

 The Role

• Providing a high standard of customer service to guests
• Process guest check-ins & Check-outs, confirming reservations, issuing, and providing room keys
• Process accommodation payments
• Answer and respond to guest calls
•  Coordinate with Housekeeping on room readiness for check-in
• Conduct Room Checks for arriving guests
• Maintain reception area presentation
• Supply local information to guests with directions, information regarding property and local areas of interest
• Complete daily task and reports 

The ideal candidate will have:  

• Experience as a receptionist, ideally in hospitality
• A can-do, responsible, and flexible approach to work with a strong work ethic
• Exceptional customer service skills; including friendly customer service demeanour
• Capability to remain calm and controlled when multitasking 
• Ability to take initiative, posses strong organisational and time management skills
• A passion for exceeding guest expectations and providing a high standard of guest service
•  
• Exceptional personal presentation and grooming 
• Available Weekends and Public Holidays

Benefits

• Work with a great supportive team
• Grow and develop a multitude of skills
• Happy to accommodate University Timetable