Are you a multi-tasking superstar? Join our team in this dynamic, fun and rewarding role!
- Full time Opportunities
- Create a professional and positive first impression for all patients and visitors!
- We will support you to learn and grow and value your contribution!
- Staff benefits- Attractive Hourly Rate ($26 - $29)
ABOUT THE ROLE
You will be joining our Administration team and be responsible for providing a comprehensive customer focused service to all aspects of the Hospital Front Office.
You will effectively undertake administrative duties that will include, but are not limited to, customer enquiries, switchboard operation, bookings, filing, notation of bed moves, health fund checks, admitting and discharging patients as appropriate and reporting outcomes or needs to the Manager of the relevant department or direct line manager/ supervisor.
Providing a high level of customer service to all staff, patients and families, you will be committed to maintaining effective interpersonal relationships and work in harmony with a collaborative and constructive team.
ABOUT YOU
To succeed in this role, you will bring a professional administrative skillset and, ideally, experience within the Health Industry. You will contribute to a positive, supportive and forward-thinking team environment with a tight attention to detail. Your capability to effectively communicate and manage your time throughout the workday is critical to this role.
YOU WILL ALSO BRING:
The flexibility to work on 0830-0430 roster on weekdays and no weekend or Public Holiday work.
- A positive and welcoming customer service skillset
- Demonstrated ability to work effectively as part of a high-performing team
- Experience with patient management systems (Webpas) and CRM will be highly regarded
- Strong computer skills with a clear understanding of the MS Office suite
Any relevant administrative qualifications will be highly regarded
Demonstrated experience working within a medical setting
Efficient and accurate data entry and process management
Capacity to understand and adhere to organisational policies and guidelines.
ABOUT US
Owned and operated by Macquarie Health Corporation.
Malvern Private Hospital is a 34 bed Addiction and Recovery credentialed hospital, considered a leader in the abstinence-based model of care, utilising practices of the Inner Child Therapies and Minnesota Models of Care. We are situated in the leafy suburb of Malvern East, Victoria.
Malvern Private Hospital is located close to public transport and shops and onsite car parking available for staffs.
TO APPLY
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For all enquiries regarding this position, please contact Shejin, Administration Manager on ******@machealth.com.au.