AddressBest Western Melbourne City hotel is located in Melbourne CBD, within a few minutes walk from Crown Casino, Southerncross train station, South Wharf DFO.
Seeking an outstanding Front Office Receptionist to join its enthusiastic and successful team on a casual basis with growth opportunities becoming part time / full time or into a Team Leader position.
The position involves all aspects of Front Office reception, including providing friendly, personalized customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk.
The successful applicant will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with Front Office booking systems, strong attention to detail, and the most important:
- A fun & supportive approach to teamwork.
Previous Front Office/reception experience is essential, ideally in a hospitality/travel/tourism environment. Industry qualifications will be highly regarded.
The successful applicant must be available to work shift, weekends and public holidays.
