About UsG’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey. Discovery Jindabyne sits on the lake nestled at the base of the Snowy Mountains and offers year round outdoor activities from cycling to skiing.
The RoleWe are seeking a Front Office Supervisor to be the welcoming face of our park. Your duties include but are not limited to:Providing a high standard of customer service
Processing guest check-ins and outs
Accurately using the park booking system for reservations and manage accounts
Coordinate with the Housekeeping team to track readiness of accommodation
Supply guests information regarding property and local areas of interest
Completing the day-to-day office administration and the supervision of Front of House StaffMaintain excellent relationships with the park teams, residents and guests
What we look for
To be successful in this role you will have:Previous Front Office experience and previous supervision or leadership experience
Passionate about delivering exceptional Guest experience
Proficient computer skills, including knowledge of RMS or comparable Reservation Booking SystemExcellent communication and interpersonal skills. Ability to handle cash transactions accurately. Strong organizational skills and attention to detail.
Enthusiastic and positive attitude. Flexibility to work weekends, public holidays, and evenings as needed. Current drivers licence essential Benefits to YouDiscounted accommodation at over 300 G'day Group holiday parks nationally.
Discounts with our G’day Rewards PartnersService recognition awards
Access to Employee Assistance ProgramInternal promotions and opportunities
How to ApplyAre you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW! Before receiving…
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