General Manager, Clinical Operations

• Located in Darwin or Sydney.
• Patient focused services.
• 2023 5 Star Employer of Choice.

About CareFlight

CareFlight is an Australian “for purpose” aeromedical organisation voted consistently as one of Australia’s most trusted Brands. Our mission is to save lives, speed recovery and serve the community through delivering our charitable social purpose. 

Proudly a 2023 HRD 5 Star Employer of Choice, CareFlight operates across Australia, with major base locations in NSW, and the NT. Specially trained doctors, nurses, paramedics and aircrew use helicopters, turbo prop aircraft, aeromedical jets and patient transport vehicles to provide critical support to over 8,500 patients each year. CareFlight also deploys medical professionals and aircraft in support of defence, government and commercial contracts, and energy and resource sector sites.

The Role

Working closely with the executive leadership the key objectives of the role are:

• General management and leadership of the national governance, operations and workforce management  of Clinical services (comprising doctors, nurses and paramedics) so that CareFlight can achieve its vision and mission with a culture of patient focus, as well as ensuring industry leading practices, efficient operations and innovative initiatives.
• Strategic planning, budget planning and implementation, financial modelling and business development for Clinical Services.
• To act as the Co-chair of the Clinical Executive ensuring the clinical governance activity of CareFlight is maintained and improved as per the national clinical governance framework.
• Strategic projects and other business development opportunities as required by the Chief Executive Officer.

Required Experience, Skills and Personal Attributes

Essential:

• 5 – 10 years’ experience in strategic operations leadership with a strong ‘hands on’ focus within a matrix organisational structure.
• Demonstrated collaborative leadership style and management experience, ideally with a healthcare or similar highly qualified workforce.
• Excellent communication skills and experience in interpersonal and relationship management, with the ability to develop strategic partnerships with diverse stakeholders, maintain confidentiality and be a trusted advisor.
• Strong influencing and negotiation skills.
• Demonstrated ability to work within complex political and regulatory environments to enable the organisation to achieve strategic outcomes.
• Strong capacity to initiate and drive outcomes, manage change, and sustainably plan for future needs of the organisation.
• Experience in financial modelling, budget preparation and tender preparation. 
• Need for travel (if based outside the NT) to the NT approximately one (1) week every month. If based in the NT, approximately one (1) week every two months to NSW or other locations.

Desirable:

• Experience leading a part time or casual workforce with the ability to develop and maintain productive relationships with, and gain the trust and support of, highly qualified, independently minded professionals.
• Relevant tertiary qualifications in clinical management and / or business management and/or relevant experience.
   

CareFlight takes pride in championing and empowering fellow CareFlighters inside and outside the workplace. Flexible work arrangements, leadership development courses, Employee Assistance Programs, corporate benefits and health and wellbeing initiatives are some of the ways that CareFlight invests in their most valuable resource: their employees.

All employees must comply with CareFlight’s Drug and Alcohol Management Plan (DAMP) as required by CASA and may be subject to random workplace testing. Criminal Record and Working With Children Checks also apply.
 

How to Apply

For a copy of the role profile or a confidential discussion, please contact Liska Turner at Omera Partners via email to ***************@omerapartners.com.

To apply, please email your CV and a 1-2 page application letter to ***************@omerapartners.com.

Applications close on 3 March 2024.