AddressChange is an everyday part of life, and the Change Management Institute are a not-for-profit association committed to being at the forefront of change, representing the voice of Change Management professionals and providing exceptional services for their membership base. As an association created by and operated by members for members, the Institute is constantly striving to push the boundaries of the Change Management profession.
With a global social community of 80,000 professionals and members spanning across 49 countries, Change Management Institute aims to grow capability, strengthen credibility, and build connections within the Change Management field. Their mission is to help their professional members excel in their careers, stay at the forefront of good Change Management practice, and provide resources to enable them to continue learning and adapting to an ever-evolving field.
About the role:
As a newly established role, the General Manager of Operations will be central in optimising and enhancing the Institute’s global operations. Reporting directly to the CEO, the role will have oversight of the optimisation of business support services, managing member and volunteer experiences, and leading strategic projects. The role is based in Australia with a remote working arrangement.
The General Manager of Operations will:
- Drive continuous improvement and innovation initiatives to increase efficiencies and support the team on the optimisation journey
- Lead strategic projects and work in close partnership with the CEO to elevate the Institute
- Enhance the volunteer and member experience
- Identify new opportunities for membership growth
- Engage with the volunteer base, members, and various stakeholders to expand the Institute’s existing reach
- Manage operational risks, legal compliance and oversee budget management.
- Join an innovative team committed to cultivating a safe space and a culture that encourages new ideas
- Work closely with an engaging and supportive CEO who views this pivotal role as a partnership
- Join an established association with a huge international reach and influence
- Professional development opportunities
- Work life balance and flexible hours
- Reimbursement for initial WFH office setup.
The successful General Manager of Operations will be:
- A dynamic leader of people and operational management with a focus on scaling operations for future growth and delivering service excellence
- Innovative and experienced in project planning and delivery, and leading data-informed change programs to improve services and processes
- Skilled in implementing and enhancing digital technologies, with experience in membership systems, CRMs, Hivebrite, Power BI, AI, and Office365
- Strong in their ability to communicate and manage relationships across volunteer communities and cultures and work autonomously in a remote setting with flexible hours.
Please apply using the APPLY NOW via this website.
The closing date for applications is 5pm Wednesday 3rd July – however, applications will be reviewed as received so we encourage you to apply as soon as possible.
To request more information regarding this exciting position, please reach out to us at ***************@beaumontpeople.com.au.
Beaumont People has been retained to recruit for this position on behalf of the Change Management Institute. Please direct all enquiries to Sheridan Bagi or Jo Brown.
At Beaumont People, we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities. We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.
