AddressThis role is not just a job; it’s a journey—an adventure in driving operational excellence and delivering unparalleled customer experiences in the digital realm.
What You’ll Do:
- Lead with Vision: Guide a dedicated team of marketers, designers, and eCommerce experts.
- Craft Exceptional Experiences: Shape the customer journey from first click to final checkout.
- Master Inventory Dynamics: Keep product offerings fresh and availability seamless.
- Maintain P&L and balance sheet - cashflow management and forecasting.
- Streamline Logistics: Ensure every order arrives on time and every return is hassle-free.
- Drive with Data: Leverage analytics to propel us forward and keep us ahead.
- Maintain Digital Excellence: Collaborate with tech teams to ensure platform is second to none.
- Build Strong Partnerships: Manage vendor relationships with savvy and finesse.
- Uphold Our Standards: Be the guardian of compliance in a fast-paced digital marketplace.
- An experienced professional with at least 5 years in business operations within an online business.
- A leader with the charisma to inspire and the strategic mind to innovate.
- Skilled in eCommerce platforms, inventory systems, supply chain and warehouse, marketing and analytics tools.
- An exceptional communicator, problem-solver, and project manager.
- A passionate advocate for luxury / lifestyle brands and a champion of the customer experience.
