Address
Form of workAbout the Park
Whether you’re visiting to catch a glimpse of the largest Little Penguin colony in the world or escaping for a family holiday along Victoria’s southern coastline, check into Ingenia Holidays Phillip Island.
Set in a cul-de-sac, Ingenia Holidays Phillip Island provides the ultimate beachfront location paired with a natural bush setting.
With local shops, cafes and restaurants a short 500 metres’ walk away, you don’t have to travel far when you want to leave the washing up to someone else during your stay.
About the Role
We are seeking a friendly & professional Guest Experience Officer to join our Queenscliff Holiday Park on casual basis. Weekend availability is essential.
Responsibilities
- Welcome every guest to Ingenia Holidays, explaining the park / resort, surrounding area, guest amenities and park activities
- Actively sell and promote Ingenia Holidays as the ideal holiday destination by sharing the unique story of your park
- Direct guest check in and check out and attend to general receptionist duties following correct procedures
- Ensure high level of customer service is maintained at all times
- Contact housekeeping or maintenance staff when residents/guests report problems
About You
- Exceptional customer service skills
- Previous experience in a similar role / industry
- Computer literate using Microsoft Suite and booking software
- Passionate about the tourism industry with a strong sales ability
- Team player, strong attention to detail and well organised worker
- Availability to work weekends & public holidays
Benefits
Providing an exceptional service to our residents is one of the most important factors for the success of our business. For the successful applicant, we can offer:
- Rewarding and challenging opportunity
- Security working for an ASX listed organisation
- Excellent discounts on Ingenia Holidays
Please note that to be considered for this role you must be able to work in Australia and be residing in Australia at the time of application. Applicants must have a passport or birth certificate and photo ID to evidence this requirement. You will be required to complete a National Police History Check for this role.
No agencies please.
