Address
SalaryGUEST RELATIONS CONSULTANT
LOCATION: SYDNEY
SALARY PACKAGE: up to $70K + Super + Incentive Bonus
ABOUT THE ROLE
• Provide excellent level of customer service to both internal and external customers
• Retain and increase current customer base by resolving all enquiries
• Respond to all queries in writing predominantly through email
• Build customer loyalty by offering solutions to ensure tour guests needs are met
• Provide outstanding customer service and support
• Promote and sell value added products
• Provide expert support to retail travel agents
WHAT YOU WILL NEED TO SUCCEED
• Passion for travel and customer service
• Exceptional written and verbal communication skills
• Experience within a call-centre environment
• Excellent attention to detail
• Self-motivated and results oriented
WHAT'S IN IT FOR YOU
• Full training and support
• Generous incentive program
• Access to discounted travel
• Generous employee benefits
• WFH option available after 3 months
Want to know more? APPLY NOW or reach out to our Travel Division for a confidential chat.
Email **********@aaappointments.com.au or call our offices:
NSW/ACT: 02 9231 6***
VIC/SA/WA/TAS: 03 9670 2***
QLD/NT: 07 3229 9***
For more great jobs check out our website at www.aaappointments.com.au or follow our company page: Company Linkedin: https://lnkd.in/eTi2pPvQ
Another fantastic career opportunity with AA Appointments - Travel & Hospitality Recruitment Specialists. Dedicated to matching your personal experience and career ambition with only the best industry partners.
