Guest Service Agent

Transform guest experiences with innovative ideas. Handle reservations, greet guests, ensure on-brand service, maintain cashier accuracy.

The company:
Synonymous with artful design and bespoke hospitality, this brand epitomizes boutique luxury. From unique décor to exceptional dining, it promises unforgettable stays, setting a high standard in hospitality.
As Guest Service Agent:

• Spearhead guest interactions: reservations, greetings and restaurant bookings.
• Uphold company service ethos in every guest interaction.
• Ensure seamless shift transitions with thorough task management.
• Maintain precise cashiering standards, adhering to policies with utmost accuracy.

Skills & Experience:

• Proven track record in similar roles.
• Thrives under pressure in high-volume Newcastle hotel.
• Dedicated to crafting unforgettable guest experiences.
• Outstanding communication, presentation, and teamwork skills.
• Hands-on team player.
• Proficient in Opera Infrasys & Optii.
• Holds a valid Australian Driver's License, confident in valet services.

Benefits:
Experience growth and reap rewards! Competitive pay, career advancement, innovation, and an extensive hospitality network await you. Elevate your career today!
APPLY NOW
Reach out to Geoff at 02 8124 6841 for a confidential discussion or email geofff@hospoworld.net.au, attaching your latest resume.