Home Care Package Coordinator

Community Carers is on an exciting journey of growth as we extend our services into Home Care Packages (HCP) to better serve our community. With our mission to support individuals in living more independent and fulfilling lives, we are opening a new chapter and invite you to be a part of this transformative phase.

As we embark on this expansion, we have an opening for a dedicated Service Coordinator to manage and onboard HCP clients. This role is vital in not only ensuring the highest quality of service delivery but also in expanding our client base within the HCP sector.

Join a team that values collaboration, support, and personal development. You will work in a positive environment with both clinical and non-clinical colleagues who bring a wealth of experience to the table, backed by management committed to your career growth and success.

Take your next step with Community Carers.

About the Role:

In the role of HCP Service Coordinator, you will be instrumental in coordinating the delivery of services to our HCP clients. Your responsibilities will include planning, implementing, and managing all aspects of our Home Care Packages to meet and exceed the expectations of our clients and their stakeholders. This position offers the opportunity to make a significant impact in the lives of those we serve, ensuring they receive the support they need to live independently.

Key responsibilities include:

• Conducting assessments to identify client needs within the Home Care setting.
• Managing and overseeing individual client budgets.
• Assisting clients in navigating through the HCP services landscape.
• Delivering effective, goal-oriented, and outcome-focused services.
• Advocating for and promoting the rights and choices of our clients.
• Full case management, from inception to completion.

About You:

You are a compassionate individual with exceptional communication skills, capable of engaging with a diverse range of clients, families, and service providers. Your attention to detail and ability to manage priorities will ensure the delivery of quality services within deadlines. With a proactive approach and the ability to solve problems effectively, you will deliver tailored solutions that best suit our clients' needs.

Your background includes:

• Experience in administering Home Care Packages, Consumer Directed Care, or similar services to the aged, frail, and/or disabled individuals.
• A proven track record of coordinating, monitoring, and reviewing community-based services, including the development of Care Plans.
• Familiarity with integrated management systems in a continuous improvement setting is desirable.
• A comprehensive understanding of both government and non-government health services is preferred.

This role is open to candidates with direct experience in Home Care Packages.

Eligibility to work in Australia is a must, and successful candidates will undergo pre-employment screening.

Join Community Carers:

At Community Carers, we pride ourselves on delivering high-quality care and support across a range of services. Our team is our greatest asset, and we are dedicated to fostering an inclusive, supportive, and growth-oriented environment. Here, you will find:

• Competitive compensation.
• A culture of inclusivity and support.
• Opportunities for continuous training and professional development.
• Employee wellbeing services and benefits.
• A commitment to work-life balance and flexible work arrangements.

Community Carers is an equal opportunity employer committed to creating a diverse and safe workplace free from discrimination and harassment. We welcome applications from all sections of the community and are particularly keen to support the employment of First Nations peoples.

Apply Today:

If you are ready to take on this rewarding role, please apply via SEEK with an updated profile, attaching your current Resume/CV and a Cover Letter highlighting why you are the ideal candidate for this position.

We are eager to fill this position and will be reviewing applications as they are received, so don't hesitate to apply early and join our team at Community Carers.