DUTIES AND RESPONSIBILITIES
· Lead and support the accommodation staff to achieve operational excellence and outstanding guest service.
· Develop and oversee staff rosters, ensuring optimal staffing levels and labour cost control.
· Uphold the hotel's or motel's policies and procedures, focusing on efficient room
· Manage inventory and stock control for all housekeeping and maintenance supplies.
· Ensure compliance with all relevant legislation, including EEO & OHS, and maintain high health and safety standards.
SKILLS
· Leadership and team management
· Guest service excellence
· Effective communication
· Strategic planning and organization
· Problem-solving and decision-making
· Financial acumen and cost management
· Adaptability and initiative
QUALIFICATIONS & REQUIREMENTS
At least 12 months of relevant experience may substitute for formal qualifications. Demonstrated experience in hotel or motel management roles with a strong focus on guest services. Candidates should have relevant hospitality qualifications or equivalent experience, along with a track record of professional development in the accommodation sector.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning, Afternoon
- Sunday: Morning, Afternoon
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 01 August 2024
- Expected salary: $60,000 - $80,000 per year