AddressAt Foodbank Victoria Limited, we have an exciting opportunity for an ICT Coordinator on a full-time basis to support the ICT capabilities of the organisation and help achieve our vision of health food for all Victorians. The position offers a broad scope of technology support with opportunity for growth.
We’ve been putting meals on the table for vulnerable Victorians since 1930. Meeting them where they are, on their terms, with solutions they need. Not only do we provide food to more than 450 charities so they can feed their communities, but our direct distribution of free food is growing at a fast rate. From our 18-metre supermarket on a bus and Farms to Families fresh food regional markets, to our School Breakfast Club Program which now services more than 1,000 Victorian schools, our coverage is expanding.
Why we’re right for you:You’ll join a passionate and creative team based in Yarraville, Melbourne where the village vibe, art deco dwellings and coffee culture are legendary. Our mission is critical, our vision is bold, and our strategy is ambitious. You know that cliché ‘no two days are the same’? Ours is more like ‘no two hours are the same.’
What you’ll do:- Level 1 & 2 user support within a Windows environment and MAC OS.
- Level 1 database user support (Pronto, Salesforce).
- Level 1 user support for ICT programs and applications used and endorsed at FBV.
- Management of AD, O365 Exchange and support for other network infrastructure.
- Maintain backup service for FBV servers
- Telephone user support (mobile & fixed line).
- Assist with hardware management and maintenance.
- Identify process improvement opportunities to improve the service function of ICT team.
- Deliver ICT skills workshops to staff in the organisation.
- Maintain IT Services Change/Issue Register
- Support ICT team on projects.
- A minimum of two years’ experience using Salesforce and Pronto.
- Passionate about our vision of healthy food for all.
- Able to live and breathe our values of empowerment, accountability, integrity and respect.
- Confident communicating with people at all levels in an engaging and approachable manner.
- Skills and experience in most if not all of the applications we use - Office365, Sharepoint, AD, Pronto, MAC OS, Salesforce and Pardot.
- Previous experience supporting mobile devices and ICT network.
- Exceptional organisational and time-management abilities.
- Bachelor level degree in ICT or similar highly regarded.
- Previous experience working in a not-for-profit, highly regarded.
- Access to salary packaging benefits to increase your take home pay
- Staff satisfaction rates above 80%
- An organisation focused on employee wellbeing
- Supportive team environment that embraces change and innovation
- Salary range 77,500 - $81,400 (based on experience)
- Please review the Position Description on our website in the ‘Careers’ section at www.foodbankvictoria.org.au and get to know us before you apply.
- Email your application to **********@foodbankvictoria.org.au
- Applications to include an up-to-date resume and cover letter telling us why this is the role for you.
