AddressWhat We Offer:
Full-time position with an attractive remuneration for the right candidate. McMahon Services offers weekly pay, access to a range of employee benefits, Employee Assistance Program and encourages professional development, training and career growth.
The successful candidate will be provided with a laptop and phone to complete your day-to-day work.
Work Type: Full Time, Permanent
Location: Adelaide, SA
Responsibilities:
- Undertake ownership and resolve IT requests through the IT ticketing system (Freshdesk)
- Create a user account, set up IT equipment and allocate ICT assets for new employees
- Organise repairs of laptops and mobile phones
- Administration of Active Directory and Basic application (40+ applications)
- Basic desktop and application troubleshooting (Windows 10 and 11)
- Basic IP telephony administration
- Manage Printer setup, administration, troubleshooting and print server administration
- Building management system administration
- Hybrid Exchange server administration
- Monitor and troubleshoot Cisco Meraki networks and respond to IT system alerts
- Application and system project administration and support
- Procure, manage and allocate ICT asset
- Maintenance of IT server room
- Support Senior IT Support Officers as required
- Perform ad-hoc tasks as required
About You:
To be successful in the role, you will need:
- Must have completed Year 10
- Customer-focused approach
- Problem-solving approach and willingness to learn
- Ability to work under pressure
- Demonstrated experience in IT Support role (Desirable)
- Passion and motivation to have a career in IT/technology
