Indigenous Skills And Employment Program (Isep) Program Manager

AKG is now a Certified Great Place to Work 2023/2024

Nyirrunggulung-Rise, located in the Northern Territory of Australia, is a joint venture creating job opportunities, providing training and supporting social infrastructure.

The Jawoyn Association and RISE Ventures have joined forces to deliver the Community Development Programme (CDP) to boost employment and training in the central Arnhem region. This partnership’s strategy puts Indigenous people and communities at the heart of its operations.

The Federal Government funded program is aimed at increasing employment opportunities for Indigenous people on welfare.

This new partnership called Nyirrunggulung-Rise, which means working together, will deliver the program to communities of Beswick, Barunga and Manyallaluk, Binjari and Bulman.

A day in the life of our Indigenous Skills and Employment Program (ISEP) Program Manager can include:

Administration & Reporting:

• Contract administration and reporting to funding Department
• Oversee and ensure correct reporting of ISEP activities and outcomes
• Management and compliance of ISEP
• Ensure all Work Health and Safety (WHS) legislation is adhered to and any risks identified, and mitigation processes put into place
• Ensuring effective management and compliance of ISEP Contract
• Facilitate weekly ISEP Management Meetings
• Managing, directing and co-ordinating all aspects of the ISEP to achieve revenue and sales targets in a sustainable manner
• Monitor and provide monthly reporting of allocated sites’ operational performance related to key business drivers, individual staff performance, quality and compliance, and workforce planning
• Ensure adherence to Rise Ventures policies and procedures
• Respond to feedback and complaints from stakeholders as required

Project Management:

• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously.
• Manage a portfolio of complex initiatives that span one or multiple lines of business.
• Supporting budget planning and management processes, including tracking expenses, analysing variances, and providing financial reports as needed.
• Overseeing and coordinating projects and initiatives across departments, ensuring alignment with organizational goals and timelines.
• Assisting in the development and implementation of organizational policies and procedures to ensure compliance and alignment with best practices.

Recruitment and Staffing:

• Lead, develop, support, motivate and ensure high performing teams that are committed to progressing community participation and delivering program outcomes
• Responsible for driving staff performance to achieve the profit and loss for ISEP within specific region/s and for effective reporting to meet business requirements
• Staff management and adherence to organisational strategies, policies and procedures and performing human resource functions
• Attract and retain talented people in key positions to drive results, and ensure staff clearly understand their contribution to the performance of the team and the agreed KPIs
• Manage and coordinate staff schedules including approval of travel and staff leave in line with operational requirements
• Conduct staff inductions and manage employee relations
• Manage staff probation and performance reviews

Business Development:

• Develop and maintain excellent relationship with ISEP Contract Managers and Senior Management
• Understand labour market and employer needs to achieve employment placements and outcomes
• Identify areas for ISEP growth, liaise with GM, CEO & NIAA to propose and secure variations to accommodate expansion of services as required
• Contribute and support the development, management, and growth of ISEP
• Develop relationships, participate and collaborate with Employers, local community service providers, employment facilitators, state government, secondary schools, networking events and forums to promote the program, engage potential participants, and maximise successful outcomes for clients.

Contract Management:

• Liaise with NIAA on matters associated with contract administration and/or variation
• Ensure the program and all activities comply with all federal and state legislation, funding regulations/requirements, certifications and licensing requirements
• Establish and communicate clear direction for the effective operations of the ISEP, set objectives and priorities, promote effective teamwork and innovative solutions
• Facilitate Site Visits with NIAA as required

Expenditure:

• Ensure expenditure is in line with contract and company policies and procedures and within deletion limit
• Ensure Purchase Card policy adhered to.
• Complete Staff Requisition forms and ensure forms are completed in full and approved in line with company procedures prior to any expenditure.

Other duties as required by Management

Skills/Attributes

• Experience in staff supervision and leadership with training, mentoring and coaching
• Excellent communication, interpersonal and staff management skills
• Experience in delivering customer focused services
• Demonstrated ability to build and maintain strong, lasting relationships with a broad range of stakeholders
• Understanding of community and employer needs
• Ability to manage multi-disciplinary teams over multiple sites
• Ability to understand and work within complaints and conflict resolution procedures

Knowledge:

• Knowledge of labour market trends and Employment skills shortages
• Comprehensive knowledge of the employment services industry (contractual obligations, guidelines, management, and performance systems)
• Local, Employment Service Area and regional labour market knowledge.
• WHS, HR & relevant legislative requirements e.g. WHS, privacy, disability & other discrimination
• Intermediate knowledge of PC based applications e.g. Microsoft Office, database applications

Being a part of the Nyirrunggulung-Rise team, you will be provided with a wide range of benefits including:

• Company Car
• Personal and professional development opportunities
• Rewarding and supportive culture
• Birthday leave and diversity leave
• Frequent training and support to excel in the role
• Free Employee Assistance Program
• Access to novated car leasing
• Engage Wellbeing and Recognition Centre (Move, Munch, Money and Mind)

To be considered you must...

• Have full working rights in Australia
• Have a current driver’s licence and a comprehensively insured vehicle
• Complete an Australia History Criminal Check
• Have a current Working with Children Check or willing to obtain a Working with Children Check before employment

Please note that people with a criminal record are not automatically barred from applying for this position, rather the relevance will be considered as it applies to our industry.

About AKG:

AKG is an innovative employment services, community, health and education provider, underpinned by a unique partnership model.

Our family of businesses work together to empower individuals and communities, with a particular focus on disadvantaged communities including First Nations, youth and people living with a disability.

We are proud of our 30-year heritage and our achievements. So far, we have helped more than 1 million people to learn, find employment and discover new career opportunities.

At AKG we are empowered by our diversity. AKG are committed to providing a work environment where everyone is included, treated fairly and with respect. AKG encourages applications from people of all ages, nationalities, abilities, and cultures including Australian Defence Force Veterans and their Families, Aboriginal & Torres Strait Islander People, the LGBTQI+ community and people with a disability.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact our talent team via email ***********@angusknight.com.au.

Confidential enquiries can be made to Ben Falcone-Mayo, Talent Acquisition Manager via ***************@angusknight.com.au.

If this role speaks to you and you want to be a part of a high performing and collaborative team as well as the ability to build an amazing career with an organisation that fosters genuine growth and development, please apply today.