Address
Form of work
SalaryFull Time contract up to 30 June 2024
About the Position
Our Information Management team is focused on the management of Councils Information Assets. We provide customer service, training and support across the organisation to our internal and external customers.
Reporting to the Team Leader Information Management, this role will provide support to the team and organisation in relation to internal/external customer enquiries, management and support of Councils Information Assets and relevant business systems.
About You
Working as part of a collaborative, fast-paced team, in a results driven and fun environment – your energy and positivity will enable you to support our team, the organisation and our community.
You will have a natural ability to communicate and have a positive attitude. You will deliver exceptional customer service to build rapport with our customers, be open to change and produce accurate, quality work. Flexibility and availability to work additional hours to cover team leave to support the teams service delivery well regarded.
Key Selection Criteria:
- Experience in performing a high volume of operational activities in a team environment ensuring ongoing adherence to SLAs and customer-centric service delivery.
- Proven capability in maintaining a high level of confidentiality with respect to sensitive information handled by the Information Management Team and contained in corporate systems.
- Demonstrated commitment and passion to customer service and continuous improvement.
- Proven capability in operating autonomously and independently whilst also being an effective member within a team environment.
- Proven capability to collaborate and share accountability for operational activities with a team and ensure consistent customer-centric service delivery whilst maintaining a high degree of accuracy.
- Experience in processing/managing high volume and at times, repetitive tasks with passion and a consistent quality focus.
Working for Council
Some of the benefits of working with us include:
- Competitive salary
- Small fun and energetic team
- Expansive health & wellbeing program
If, after reading the position description you have any queries, or require further information please contact Effie Kathopoulis, Team Leader Corporate Information Management on (08) 8384 0***.
Applicants will be assessed based on their ability to demonstrate relevant experience for the position and alignment with the City of Onkaparinga’s Values and Behaviours.
To apply please submit a resume and cover letter telling us how your skills and experience meet the Key Selection Criteria detailed within this advertisement, as well as copies of your relevant qualifications.
Aboriginal and Torres Strait Islander people, persons with a disability are encouraged to apply for this role.
The City of Onkaparinga advises that the recruitment process includes a medical assessment, confirmation of experience and stated qualifications and may also include psychometric testing.
Applications close – 9am Monday 15 January 2024.
