Infrastructure and Operations Manager

The Insurance Commission is a State owned Government Trading Enterprise that provides motor injury insurance to almost two million Western Australian motorists and manages the self-insurance arrangements of the Western Australian Government.

Generating $1.5 billion in annual revenue and earnings and with total assets of approximately $7 billion, the Insurance Commission is a substantial self–funded statutory authority.

The Insurance Commission’s commitment to a high performance corporate culture, having a workforce that reflects the diversity of our customers and continuous improvement is creating new opportunities for talented people to improve service delivery.

The Role

We have an exciting new opportunity available for an Infrastructure and Operations Manager in our Information Technology (IT) Division. This position leads the Infrastructure and Operations (I&O) team playing a pivotal role at the intersection of IT strategy and Operations. Collaborating closely with the Chief Information Officer and as a member of the IT Leadership Team, the Manager ensures seamless I&O service delivery for the Insurance Commission. The I&O Manager will ensure a great experience for internal customers, ensure active I&O resource engagement in cross-functional agile teams, build talent, manage costs and drive innovation. 

A five year fixed term appointment is available and a competitive remuneration package will be offered commensurate with skills and experience.

The Person

In addition to having a relevant tertiary qualification, or 5 years’ experience in a similar role, you will align with our values and have the capability to:

• build and lead multi-disciplinary high performing, customer focused, teams to achieve business and technology outcomes through periods of significant change;
• work collaboratively to develop and deliver on agreed business and technical outcomes within a complex I&O environment, with a heavy focus on customer service excellence;
• effectively drive efficiencies through innovation in Infrastructure and IT operations;
• communicate complex technical concepts in business-relevant terms, negotiate persuasively with a strong grasp of the key issues, and influence decision making across a diverse range of stakeholders; and
• effectively lead cloud adoption (at scale) and hybrid cloud, including establishing governance mechanisms, delivering infrastructure migration projects, cost management and modifying I&O’s target operating model.

Workplace Diversity

The Insurance Commission aims to have a workforce that reflects the diversity of our customers and encourages applications from women, young people, Indigenous Australians, people from culturally and linguistically diverse backgrounds and people with disability.

We are committed to making reasonable adjustments to prove a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application and throughout the recruitment process. All information provided is private and confidential and will only be used for the purposes of providing reasonable adjustments.

Partnership with the National Disability Recruitment Coordinator

We have partnered with Job Access - National Disability Recruitment Coordinator (NDRC) to help us build a more inclusive environment and meets the objectives outlined in our Human Resource Blueprint and the Disability Access and Inclusion Plan. Further information about their services is available on their website.

Application Requirements

To be considered, applicants are encouraged to provide a detailed resume and a two page response addressing all the work related requirements for the role contained in the job description form.

For more information or to apply please visit JobsWA. Applications must be received by 4.00 pm (AWST) Tuesday, 16 April 2024.

Please note interviews will be held late April 2024.

Appointment Information

In addition to the immediately available position, appointments may be made from this process within a twelve month period to similar positions that may be permanent or contract, including fixed term appointments with the possibility of extension or subsequent permanency.

Please note that we may elect to engage an external recruitment firm to source additional candidates at any stage of this recruitment and selection process.

Any offer of employment is conditional upon the satisfactory completion of pre-employment screening.   This includes an Australian Criminal History Check, Entitlement to Work in Australia Check and Verification of Qualification/s (if applicable).  Additional role specific checks may also be required (i.e. Working with Children check).

What You’ll Enjoy

Benefits of working with us include flexible working arrangements, career development opportunities and a Perth CBD location close to transport hubs. For more information, refer to our Careers page.

Enquiries

For further information about the role please contact Neil Golding, Chief Information Officer on (08) 9264 3668.

If you have any technical difficulties in applying or access needs that may require adjustments during the application and interview process please contact HR on (08) 9264 3709or email Human.resources@icwa.wa.gov.au.

Please also contact us if you require alternative documents and language formats or refer to our website for accessibility, alternative formats translation and relay services.