Address Company Description
Leidos Airborne Solutions Australia provides aerial surveillance services under contract to the Australian Border Force as the largest civil maritime surveillance operation of its kind in the world, and a search-and rescue capability across nearly 10 percent of the earth's surface under Australian Maritime Safety Authority.
Job Description
The Infrastructure Support Analyst would be responsible for the day-to-day administrative support of the Leidos Airborne Solutions environment, associated services, and applications.
The objective of this position is to provide IS support and services aligned to Leidos Airborne Solutions business requirements.
Primary Role
Escalation and triage point for all incidents
Provide operational checks of all error logs and successful backups. Apply remedial action or by delegation for any problems identified.
Provide administrative support for server and backup infrastructure.
Collaborate with IS staff and third parties to ensure efficient operation of Infrastructure
Ensure IT compliance standards and frameworks are adhered to (ASD Essential 8, etc)
Support BCP and DR initiatives.
Communicate support actions, activities and schedules with all responsible parties in relation to jobs in progress and recorded in the Helpdesk software system.
Comply with full change management process and procedures.
Maintain change control documentation and standards.
Qualifications
Essential
Bachelor of Computer Science or Information Services with a focus in a field such as Cyber, Enterprise IT, Software Development or Networking
Desirable
Windows Operating Systems (10, Windows Server).
Linux Operating Systems (Ubuntu)
Microsoft 365
Amazon Web Services
IT Monitoring tools
Additional Information
Successful candidates must be Australian Citizens at the time of application to be eligible to obtain and maintain an Australian Government Security Clearance.
At Leidos, we embrace diversity and are committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities and age groups.
Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.
