Injury Services Officer

Department of Treasury and Finance
Job reference: 567520
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone
About Us
The CTP Regulator is an independent Statutory Authority responsible for delivering a competitive CTP Insurance Scheme offering choice, ease and confidence to the SA community. The Regulator monitors, audits and reviews CTP Insurer activities and efficiency of the Scheme. These actions ensure that a fair and affordable Scheme is maintained for motorists, and there are improved Scheme outcomes for injured people.
The CTP Regulator provides an inclusive and value-based workplace that encourages collaboration and innovation with internal and external stakeholders, and where employees feel supported to contribute to achieving our objectives.
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We are currently seeking an Injury Services Officer to join the Claims Performance team on a full-time, term basis.
Job Description:
The Injury Services Officer will contribute to the development and implementation of strategies to enhance Injury Services for injured road users in the Compulsory Third Party (CTP) Scheme. The role will also be responsible for monitoring CTP Insurer claims management performance against the CTP Regulator Rules and Injury Recovery and Early Intervention Framework. Another area of responsibility will be to coordinate the Motor Accident Injury Accreditation Scheme (MAIAS), oversee the accreditation of medical practitioners to undertake medical assessments and manage a quality assurance program.
About you:
You have experience in developing and implementing strategies to support injury recovery for injured people, providing technical support on injury recovery enquiries, and executing strategic plan activities. You will also be experienced in liaising with a variety of stakeholders, including medical professionals, and building strong working relationships. You will have some experience with monitoring key performance metrics through analysis and quality assurance programs, as well as identifying improvement opportunities.
You will also have commitment to support and uphold the CTP Regulator core values of: Outcomes Driven, Accountable, Collaborative, Fair and Supportive.
Special conditions:
To find out more about this role, including the key selection criteria and special conditions, please click on the attached role description.
Salary Range:
Administrative Services Officer, Level 6/7 (ASO6 $97,022 to ASO7 $115,137 p.a.)
‘The successful applicant will be appointed at the classification level commensurate with their level of experience and skill set’
Enquiries:
Roger Ferreira, Manager, Claims Performance. Tel: 08 8204 1622 or email roger.ferreira@sa.gov.au
Application Instructions:
All applications must be submitted online at .
Applicants are asked to submit a current curriculum vitae and covering letter (no more than two pages with a minimum font size of 11) to assist with the assessment of skills, abilities and experience e.g. summary of current duties relevant to position, details of relevant experience and knowledge.
The CTP Regulator is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that people with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact Lynn Mckeown, telephone: 08 8226 4248 or email: CTPCareers@sa.gov.au
Diversity statement:
The CTP Regulator actively promotes flexible working arrangements, and is committed to having at least 50% of interviewees for each role being women. At the CTP Regulator we value and encourage diversity within our workforce to help us reflect the community we serve.
Applications close: 05/01/2024 6:00 PM
Attachments:
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Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.