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Form of workJOB DESCRIPTION
Account Manager – Inside Sales – Expression of Interest
TGE are embedding a culture of Sales Excellence that will underpin sustainable growth guided by a robust strategy and future roadmap. We are seeking dynamic and experienced Account Managers to join our Inside Sales team and play a key role in driving our business forward. Join our innovative Sales team dedicated to providing unmatched value to our customers and fuelling exponential growth through continuous innovation and improvement.
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond
About the role
Team Global Express (TGE) are seeking ambitious and driven Account Managers to join our Inbound Sales Team on a permanent basis. – Inside Sales to join our Sales team. We have positions available in Melbourne and Brisbane.
This is a key strategic priority for Team Global Express. You will be joining the organisation during an exciting growth phase, we’re on a journey of winning market share through building strong relationships with new customers and delivering exceptional customer service.
What you’ll do
·Provide exceptional customer service through all inbound channels·Manage high volume inbound calls and LiveChat enquiries
·Manage high volume email and online enquiries
·All inbound duties are performed on a rotating roster
·Identify new business opportunities from all inbound channels and refer to the appropriate team for follow up
·Recognise opportunities to up sell to customers at the first point of contact.
·Play an active role in the Inside Sales Team.
·Foster and maintain strong working relationships with management, your peers and other departments
What you’ll bring
Are you ready to be part of a dynamic and results-driven team helping to drive our business forward? An exciting opportunity is available for an eager Account Manager to join our Inside Sales Team on a permanent basis.The role of the Account Manager is to support all of our Inbound channels to provide an excellent customer experience whilst having a key focus on growing our business. These channels may include phone, email, LiveChat and online enquiries. A good mix of being a hunter and a farmer with a slant towards hunting will see you succeed in this role.
Qualifications & Experience:
- Ability to establish rapport and build business relationships across multiple layers within each customer.
- High level consultative selling and negotiation skills to both existing and new customers.
- Strong customer centric approach
- Highly effective written and verbal communication skills.
- Broad business and commercial experience and knowledge.
- Organisation and time management skills, and the ability to meet deadlines.
- High level presentation skills.
- Budget management capabilities.
- Strong analytical and numerical ability and comprehension.
- Exceptional attention to detail and confidentiality.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia.
Diversity and Inclusion
We celebrate difference.
Why Team Global Express - Team Global Express
We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.
As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.
To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.
It’s never been a more exciting time to join our team.
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.
To find out more about us, visit About - Team Global Express
