Interface Manager

About Laing O’Rourke

Laing O’Rourke is a $6 billion international operation with 70 years of involvement in Australian construction and infrastructure, including nearly two decades under the Laing O’Rourke banner. The business delivers projects as diverse as the environments in which they are built, from high security military bases and major rail transport infrastructure projects, through to landmark buildings at the transport interface. Laing O’Rourke owns one of Australia’s largest plant and equipment hire company called Select Plant Australia. We know the right culture combined with purposeful technology will help us meet demand and deliver certainty for our clients. That’s the #powerofexperience.

About the opportunity

The Victorian Government is upgrading the Eastern Freeway with new express lanes, new traffic management technology and Melbourne’s first dedicated busway. These changes will slash travel times and improve public transport in Melbourne’s east.

Laing O’Rourke is part of the Eastern Freeway – Burke to Tram Alliance with Major Road Projects Victoria, Symal, Arcadis and WSP. Our scope of work includes a new interchange connecting the Eastern Freeway to the North East Link tunnels, major road and bridge upgrades between Burke Road and Tram Road, smart traffic management technology upgrades and new noise protection to meet Victoria’s toughest traffic noise standards. The local community will also benefit from new and upgraded walking and cycling connections, upgrades to Koonung Creek Reserve and revitalised wetlands and open spaces.

About the role

We are currently seeking an Interface Coordinator to join us on the Eastern Freeway – Burke to Tram Alliance.

In this role you will support the Interface Manager in coordinating the interface with key stakeholders, ensuring that they are consulted appropriately throughout the life of the project.

Key responsibilities

• Assist and / or Lead the resolution of issues that arise with key stakeholders to ensure impacts to key project deliverables are being minimised
• Work closely with various Alliance departments, including the design and construction teams, to ensure stakeholder interface issues and risks are being proactively identified and managed;
• Assist the Stakeholder Interface Manager in ensuring stakeholder interfaces are managed in a timely manner, consistent with the overall project program and budget;
• Stakeholder management support for councils, various networks, adjacent interfacing government projects, Department of Transport and Planning
• Assist the Stakeholder Interface Manager in ensuring stakeholder interface requirements and milestones are clearly communicated to the project team, including external stakeholders, direct stakeholders and relevant parties;
• Assist the Stakeholder Interface Manager in maintaining processes to ensure stakeholders are appropriately consulted throughout the life of the project;
• Work closely with Alliance departments, including design and construction teams to identify and notify of possible stakeholder interface issues and risks that have the potential to impact project key deliverables, whilst ensuring best for project outcomes are being reached;
• Participate in and minute Stakeholder Interface meetings, provide key information and inputs as required, and ensure actions arising from the meeting are being followed through;
• Maintain detailed records of third party interface interactions and produce regular progress reports for internal and external distribution;
• Prepare periodical reporting and documentation required to inform relevant stakeholders of key project information; and
• Maintain a high level of integration with relevant Alliance departments and personnel to promote proactive identification of issues and flow of information.

About you

• More than 5 years’ experience in an Interface or Stakeholder Engagement role, managing key relationships and deliverables
• Experience in an interface role for a major infrastructure, road or rail project preferred but not essential
• Strong communicator both written and verbal, with the ability to develop and maintain excellent working relationships with various stakeholders
• Demonstrated ability of proactively identifying and resolving stakeholder interface issues
• Stakeholder management experience of various bodies eg. Councils, Government departments and adjacent interfacing projects

Benefits

We work hard to create an environment that brings out the best in our people. We believe in building careers through providing a safe, connected and innovative culture that supports ongoing growth and development. We offer industry-leading benefits such as specialised learning and development programs, a mental health and wellbeing program, industry leading paid parental leave policy, an additional purchased leave option and coaching programs for staff on parental leave.

Diversity & Inclusion

We are committed to building a workforce that reflects the diverse society in which we live and work. Laing O’Rourke is proud to hold the Workplace Gender Equality Agency (WGEA) Citation - Employer of Choice for Gender Equality.

Laing O'Rourke actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds. Download our Stretch Reconciliation Action Plan at https://www.laingorourke.com/company/diversity-and-inclusion

Applications from recruitment agencies will not be considered.