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Form of workAre you a customer-focused specialist, who is passionate about delivering a high level of service to customers. Then this role is for you!
- Varied and engaging role
- Ongoing training and career progression
- Vibrant and supportive culture
Working closely with Key Account Managers, you will be responsible for building strong customer relationships, providing product information as well as undertaking a variety of administrative support duties. Help grow the existing portfolio while bringing in new business.
With customer service as a key objective, the successful candidate will be someone who goes above and beyond to exceed customer’s expectations while maximising sales in a team-oriented environment.
What’s great about this role:
- Secure employment with a well-established organisation
- Great team environment and supportive culture
- Australian family owned and operated
- Personal development & career progression
- Permanent, full-time office based position
- Outbound calls and arrangement of meetings with Account Management team
- Handling inbound inquiries – calls, emails and webchat
- Process quotations and sales orders
- Lead generation & cold calling
- Data entry and other administrative ad hoc duties
- Minimum 2 years’ experience in a similar Internal Sales and customer service role.
- Previous experience in processing orders in a fast-paced environment is desirable
- Experience in calendar and booking management.
- Experience in cold calling & telemarketing to a range of different customers.
- Excellent verbal and written communication skills
- Excellent telephone etiquette
- Excellent customer service and interpersonal skills
- Highly organised with the ability to prioritise and multitask
- Strong attention to detail
- Advanced proficiency in Microsoft office suite (Word, Excel
- Great team player. Ability to work autonomously and unsupervised
How to apply
All applications are to be submitted online – click APPLY. We will be reviewing applications as they are received so apply today! Please note only candidates that meet our client’s selection criteria will be contacted.
Job ID:
KM12677
