It Coordinator

At Texco, we take great pride in our contribution to Australia's industrial property landscape. We believe in rewarding hard work, nurturing relationships, and fostering innovative thinking within a collaborative workplace and project environment. 

We are proud to have attracted some of the best talent in the industry and are continuously seeking individuals who share our passion for industrial and commercial construction, thrive on challenges, excel in a high-performance team, and understand the value of mentoring and developing fellow team members for their growth and success. 

As we expand our internal capabilities and areas of specialisation, an exciting opportunity has arisen for a motivated and industrious Environmentally Sustainable Design (ESD) Coordinator to join our team. 

If you're ready to take on new challenges and be part of a company that values performance and loyalty while supporting your career aspirations, Texco could be a great fit for you! 

The opportunity on offer

In the role of IT Coordinator, you will be integral to maintaining efficient IT operations for the business but ensuring seamless technology integration across all departments. Acting as a key liaison between our employees and managed service providers, you will ensure that IT issues are promptly addressed and prioritised to guarantee smooth operations and optimal performance. As the IT Coordinator, you will play a pivotal role in aligning our technological resources with the needs of our dynamic business environment, ultimately supporting and contributing to the growth of the business. 

Reporting into the Operations Manager and with the support of the Senior IT Coordinator, your key responsibilities will include: 

• Act as a primary point of contact between end-users and our Managed Service Provider (MSP) for all technology-related issues, including but not limited to: Monitoring service requests, conducting regular audits, managing computer updates, and, addressing network outages; 
• Ensure prompt resolution of technical support issues in accordance with the MSP's Service Level Agreement; 
• Receive urgent helpdesk inquiries and provide timely resolution via telephone, remote support, email or in-person interactions; 
• Track and manage license counts, usage, assignment of licenses, and license renewals for all IT applications; 
• Oversee the completing of all IT onboarding and offboarding tasks to maintain high levels of user satisfaction, compliance, and company IP security; 
• Manage Windows desktops, server applications, cloud-based services, printers, desk phones, smartphones, and portable devices both in-person and remotely, coordinating with our MSP as necessary; 
• Manage an active inventory of all company-owned operated IT assets; 
• Develop and implement plans for the repair, replacement, or upgrade of computers and other technological equipment. 

If this sounds like you and you're ready to join a business that prioritises its people, then keep reading to learn why Texco could be the ideal choice for your next career move!

What makes working with us unique  

We have a vibrant, inclusive team culture and that is all down to the people who work with us – a team of talented, like-minded, self-starters who are intellectually curious and passionate about the work they do.  

Other benefits we offer include: 

• Incentive and reward programs to recognise loyalty, performance, values alignment and outstanding achievements; 
• A stunning bespoke office in Hawthorn East (with ample off-site all-day parking nearby); 
• Impressive onsite gym (say goodbye to monthly memberships!); 
• Learning and development opportunities enabling you to grow your capabilities and passions;  
• Multiple internal fitness clubs catering to a range of sporting passions and athletic abilities; 
• WFH day and additional leave; 
• Fun social activities throughout the year (Friday night drinks and celebratory BBQs, mid and end-of-year social events, wine and cheese nights, trivia nights… just to name a few!); and 
• Health and wellbeing initiatives to help you perform at your best both personally and professionally. 

How to apply  

We know you’ll love working with us, so reach out by submitting your application and let’s see if our values and ambitions align! Submit your CV by clicking ‘Apply’ or by emailing **@texco.net.au.