Quality Systems Coordinator

A systems-oriented team player, diligent with details, and tracking data to make a difference!

Join a rapidly growing organisation as part of the Quality, Risk, and Performance team - a supportive team that is at the forefront of process improvement and innovation across the organisation.

The perks?

• Part-time or full-time hours - choose what suits you
• Salary + super + salary packaging
• Flexible work options and access to our staff wellbeing program.

We are Kids First! With a proud history and a progressive mindset, Kids First is a leading provider of educational, family, and support services for children and families in Melbourne. A recent merger with a national youth services organisaton makes this an exciting time to join our team.

Here's an opportunity for you to make this role your own in an organization serving an expanding, dynamic, and diverse community.

We have an exciting opportunity for a Quality Systems Coordinator to promote a quality culture and enhance the Kids First quality and risk management system. Reporting to the Quality Manager, you will identify and track projects that improve the agency's productivity, efficiency, and the quality of our service delivery.

Able to enthusiastically embrace change, you will help others to do the same by tracking metrics for all program areas and working with managers and team leaders to understand their quality outcomes using a flexible approach through highly developed communication and interpersonal skills.

Drawing upon your passion for making improvements to the way we work and with a stakeholder-centred mindset, you will easily deliver on key responsibilities:

• Ensuring effective implementation, monitoring, and reporting of quality and compliance activities across Kids First
• Maintaining the integrity of Kids First's risk, incident, and compliance system - Risk Wizard software database
• Guiding and supporting staff to implement quality and risk practices and continuous improvement principles into everyday practice across Kids First
• Assisting the Quality Manager to ensure the Kids First quality management system meets the ISO 9001:2015 standards and sector-specific standards

What's needed

• 2 years experience in a compliance, quality, and risk management role
• Experience with a quality management system in accordance with the ISO901:2015 standards, and
• Advanced knowledge of Excel and database management skills

Could this be the career move you are looking for?

With a strong commitment to a fair and equitable workplace ethos, and an organisation known for its culture of innovation and transformation, no two days will be the same. With your focus on high performance and quality outcomes, often new opportunities to grow within the organisation become available. You will be ready to proactively lead and actively support Kids First's vision, goals, and values that complement a changing culture.

So don't delay. Make a difference. Apply now.