AddressHello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.
What you’ll be doing:
As Manager, IT Infrastructure & Service Management, you will lead a team of skilled resources and partner vendors to deliver platforms and services to the business. This role involves strategic planning, collaboration with various business and IT stakeholders, and managing outsourced partners to ensure high service levels.
You’ll be great in this role if you have:
Bachelor's degree in information technology, computer science or a related field or equivalent experience
10+ years of IT experience
Experience in transformation especially from on-prem to cloud
Ability to develop long-term strategies that align with business goals
Proven track record in successfully managing large scale transformation projects from inception to completion
Strong background in team management
Proven ability to work within large complex enterprise environments
Demonstrated success in working within large, multi-business unit organizations
Strong Experience in managing and partnering with outsourced service providers and vendors
Knowledge of IT security best practices and compliance requirements, such as PCI or ISO
Desirable but not essential:
Qualifications/certifications in ITIL
Experience in security technologies and practices
Proven ability to manage budgets exceeding $5 million
Demonstrate experience in handling and resolving critical outages swiftly and efficiently
Background in designing and implementing infrastructure architectures
Engagement and management of complex vendor license agreements with major providers such as Microsoft and Oracle
What you’ll get from us
We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to)
Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
Cheaper hospitality, retail, technology, beauty and wellness services
Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.
Equality rules
We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.
Ready to apply?
We’re ready to hear from you. Apply now.
