Job description
Milestone IT is currently working with this brilliant nationwide business that right now has an exciting opportunity for an experienced IT Support Technician to join a great team. Working with a small team of IT specialists, you will be Providing High-Level support to users both on and off-site. Key Responsibilities include: Providing hands-on hardware and software support for Active Directory,operating system builds from images and troubleshooting Providing face to face support and occasionally on-field support Manage the tickets raised by the service ticketing system Installing, moving, adding, and changing equipment and software Maintenance of the Client's Network Performing proactive and reactive troubleshooting to identify potential problems Provide reports as requested by the management or by the customer Use remote software tools to monitor all the devices Skills we are looking for: Minimum of 1-2 years experience performing Level 1/2 support Detailed knowledge and experience of Microsoft Office Suite Detailed knowledge of various desktop and server operating…
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