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Form of work
SalaryAre you experienced in IT Support and want to work in a friendly team environment, in a role that will offer you loads of variety and fulfilment? If so, we want to hear from you!
Benefits and perks
- Be genuinely appreciated, valued and recognised for your achievements
- Supportive team environment with management that cares about employee wellbeing, development and happiness
- Friday finish at 3:00pm monthly and casual dress Fridays
- Onsite parking available
- Great pay and opportunities to grow
- A company vehicle provided - New Tesla!
About the role
We are seeking an efficient and reliable IT Support Officer. Working with a supportive and friendly team, the primary purpose of this position is to be the front facing helpdesk for internal employees and support the IT team. This role is a full-time position, based in our Tweed Heads South office.
- In house IT setups (equipment such as phones, ipads and latops) and troubleshooting
- Microsoft 365 admin, setting up new users, removing resigned employees, reporting and managing spam.
- 3CX admin, setting up users, removing resigned employees.
- Windows, Windows Server, Office 365 and general application troubleshooting.
- Basic network troubleshooting.
- Managing helpdesk requests.
- Set up monitoring for our solar customers, including using our systems and processes to connect our customers solar to their Wi-Fi monitoring.
About the business
SAE Group is an Australian owned and operated company specialising in residential/commercial solar design, air-conditioning and energy efficient lighting based in Tweed Heads, northern NSW.
Skills and experience
- Experience with troubleshooting IT issues in a Microsoft environment.
- CRM experience with Salesforce highly desirable.
- Familiar with Microsoft best practices.
- Certifications desirable.
- Experience or knowledge in the solar industry would be well regarded
- Drivers Licence and willingness to travel within the Northern Rivers and Gold Coast Region.
If you are a bright, positive individual who is a team player and has a keen willingness to learn, we want to hear from you today! Please apply below using the ‘apply now’ link.
Only those selected for an interview will be contacted, therefore we thank all applicants in advance. No Job agencies please.
