AddressSSKB is a privately owned strata management company with offices throughout the East Coast of Australia! We are currently seeking an experienced IT staff member to join our team on a full-time basis.
As an IT Support Specialist , you will be the go-to person for all help desk queries, ensuring that all computer systems work seamlessly. You will ensure the smooth operation of all IT systems and infrastructures to minimise unplanned downtime on a day-to-day basis. You will answer IT queries and provide support to internal staff as well as maintain and service company servers, WAN, LAN, multi-function printers, and VPNs. You will also be responsible for conducting IT onboarding of new employees and ensure all equipment, IT, and software access occurs before the new employee commences. You will assist with and attend meetings and manage meeting room setups. You will be required to travel to all sites and perform proactive auditing and maintenance of all IT equipment. Your strong customer service skills will be required to check on all IT related issues and ensure that they are resolved quickly and efficiently.
As part of the wider Innovation department, the IT Support Specialist will also provide project management support to the development team, as well as being involved in the design and implementation of internal systems and products. The project management element is a growing part of the role, and we would like to grow this element with the right candidate.
About You
You will have a passion for IT and a proven track record of managing IT systems. You will also have:
- Level 1 helpdesk and Microsoft 365 project work
- Experience administering Microsoft Servers, Active Directory and eco system
- Knowledge and passion in the M365 environment
- Helpdesk temperament and knowledge
- Analytical thinking skills
- Strong communication and time-management skills to ensure all service level standards are met with the ability to prioritise multiple tasks
- General IT experience and knowledge
What You Might Have
- Project management skills
- Experience in Microsoft Power Apps
- Experience in UX design
- Experience in Wordpress development
- Interest in PHP
What’s on Offer
- Competitive base salary plus superannuation
- Ongoing training and development
- Career progression through sound leadership and mentoring
If you have relevant experience and are ready to take the next step in your career, apply now by clicking on the 'Apply' button and attaching your resume and cover letter outlining your salary expectations. Confidential inquiries can be sent to **@sskb.com.au
