Company Overview
Oakberry Acai Bowls & Smoothies, a leader in the Acai market in Australia, is known for its commitment to high-quality products and a healthy lifestyle. With over 42 stores across the nation, Oakberry is a rapidly expanding franchising company in the food industry, specializing in Acai bowls and smoothies. Our vibrant and energetic culture is fueled by a passion for excellence and innovation in the health food sector. Join our journey in redefining the global health food culture.
The Opportunity
We're seeking a talented and ambitious IT System Analyst to join our team. This role is crucial for managing and enhancing our IT infrastructure, ensuring the smooth operation of existing systems, and leading the project management and implementation of new systems to automate workflows and enhance team and data management efficiency. This position presents an excellent opportunity to play a significant role in Oakberry's growth and technological advancement, making it an attractive prospect for those looking to make a substantial impact in a dynamic environment.
Your Role and Responsibilities
- System Management and Enhancement: Oversee and improve existing IT systems, implementing enhancements to optimize performance.
- Project Management: Lead the planning and implementation of IT projects, focusing on the automation of workflows and the introduction of new systems to increase efficiency.
- System Health Monitoring: Employ monitoring tools to proactively manage system health and address issues promptly.
- Administrative Tasks: Manage administrative duties for both onsite and cloud-based infrastructure, ensuring smooth operations.
- Payment Platforms Oversight: Direct the management of payment platforms across POS and online systems, swiftly resolving any related issues.
- Delivery Platform Integration: Oversee the integration and support of delivery platforms, collaborating with stakeholders to improve delivery efficiency.
- Strategic IT Alignment and Efficiency: Work with management to achieve strategic IT goals, supporting projects that enhance team and data management efficiency.
- Technical Support and Infrastructure Maintenance: Offer timely technical support and maintain up-to-date firewall, website, and network infrastructure.
What We're Looking For
- Bachelor's degree in Information Technology or a related field.
- Proven experience in IT administration, support, and project management.
- Strong familiarity with system monitoring tools and managing critical IT events.
- Expertise in implementing systems that automate workflows, with a focus on efficiency and innovation.
- Exceptional problem-solving skills and the ability to troubleshoot effectively.
- Excellent communication skills and a collaborative team player.
- A proactive mindset focused on continuous improvement and technological advancement.
Why Join Oakberry? Be part of a youthful, dynamic team at the forefront of the health food industry. Oakberry is not just a brand; it's a lifestyle. If you're passionate about IT, dedicated to excellence, and ready to contribute to the success of a leading brand, your opportunity is here.
How to Apply: Make a difference in a growing company. Submit your resume and a cover letter detailing your experience and why you're the perfect fit for the IT System Analyst role. Join us in our mission to spread health and happiness through our delicious Açai bowls and smoothies!
We look forward to welcoming you to our team and seeing your contributions to Oakberry's growth and technological evolution. Apply now :)