Lasar Computers is Mandurah’s oldest IT provider servicing the Peel areas and beyond. We are looking for an experienced IT technician to join our team.
The role:
You will be responsible for providing remote and on-site support from our office to Peel and Perth based customers. As part of a small team, you will be exposed to all facets of the business and have an opportunity to be involved in a wide range of projects. Salary is dependent on experience.
Duties include:
- Providing IT support via email, phone and in person.
- Diagnosing and resolving technical hardware and software issues.
- Supporting local and external networks and network hardware.
- Documenting all support requests within a ticketing system.
- Installing and configuring desktop computer hardware and software, systems and printers.
Requirements:
- Minimum 2 years’ experience within a similar role.
- Previous MSP experience considered to be a serious advantage.
- Ability to demonstrate exposure to relevant ICT technologies.
- Good written and verbal communication skills.
- High level of customer service experience.
- A current drivers’ licence.
- Experience of working with Microsoft technologies.
- Ability to work independently as well as part of a team.
What we need from you:
Resume with a brief outline of your past work history, education and training.