AddressWe are looking for an ITSM Coordinator. You will play a key role in managing and coordinating IT service management activities to ensure high-quality service delivery to our clients.
Requirements
- Experience working with IT service management tools, such as ServiceNow or Remedy
- Knowledge of ITIL processes and best practices
- Ability to coordinate and manage service requests, incidents, and changes
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced and dynamic environment
- Experience in coordinating with internal and external stakeholders
- Excellent problem-solving and decision-making skills
- Attention to detail and ability to multitask
- ITIL certification is a plus
Benefits
About Us
Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at *******@zoneitsolutions.com or contact us at 0434189***
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Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.
