Company

CoforgeSee more

addressAddressSydney, NSW
CategoryLegal

Job description

Role: Junior Associate

Location: Sydney, Australia

Skills-

  • Understanding of ITSM process
  • Understanding of Ops Ram and Service Now
  • Hands on experience of Active directory, Exchange, O365 (new user ID creation) etc
  • Experience: Minimum 2-4 years of Relevant Data Analyst Experience

RESPONSIBILITIES

EUC tasks

  • Good understanding of Laptop, desktop, software, imagining & Printers etc.
  • Build and maintain good understanding stakeholder relationships.
  • Understand business priorities, impact, and urgency across all areas.
  • Coordinate with 3rd Party vendors for delivery of IT equipment.
  • Escalate issues to vendors, and work towards resolution e.g., Kiosks, Scanners, Printers etc

ITIL

  • Ensure ITIL practices are followed by team.
  • Good understanding of incident management P1,P2,P3,P4
  • Should know Request, changes, problem management.
  • Should know the on-call process while raising the critical issues

General

  • Customer service skill
  • Communication skill via phone, email, and live chat.
  • Ensure that best practices and standards are followed.
  • Identifying the areas of improvement and implement them within timelines.
  • Initiate, demonstrate, and assume ownership of improvement areas of functionalities.
  • Follow established guidelines, processes, design standards and enterprise development.
  • Proactively identify opportunities to improve IT processes and procedures to enhance end user experience and operational efficiency.
  • Participate in IT projects and initiatives as assigned, providing technical expertise and support as needed.

Stock management

  • Manage hardware stock level, and order IT equipment as required.
  • Always ensure availability of end user devices.

TECHNICAL SKILLS

Must Have

  • Knowledge of Active Directory, ADFS, Azure Active Directory, Rights Management Services (RMS)
  • Support connectivity issues for LAN and WiFi connections. Good understanding of TCP/IP and LAN / WAN networking.
  • Work with end user technologies that facilitate BYOD (CYOD, COPE etc..)
  • Seniority LevelEntry level
  • Industry
  • IT Services and IT Consulting
  • Employment TypeFull-time
  • Job Functions
  • Information Technology
  • Skills
  • Office 365
  • Service Desk
  • Communication
  • Microsoft Exchange
  • Skill Development
  • Information Technology
  • Active

Job Types: Full-time, Contract

Schedule:

  • 8 hour shift

Experience:

  • Microsoft Office: 4 years (Required)
  • Active Directory: 4 years (Required)

Summary of role requirements:
  • Flexible hours available
  • More than 4 years of relevant work experience required for this role
  • Working rights required for this role
Refer code: 2250472. Coforge - The previous day - 2024-05-23 08:30

Coforge

Sydney, NSW
Popular Associate Junior jobs in top cities
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Related jobs

Junior Associate

Junior Network Associate

Balance Recruitment

Permanent

Sydney, NSW

2 weeks ago - seen

Junior Operations Associate

Eucalyptus

Sydney, NSW

3 weeks ago - seen

Junior Operations Associate

Eucalyptus

Sydney, NSW

a month ago - seen

Sales Associate / Junior Real Estate Agent

Lj Hooker Network

Toongabbie, NSW

a month ago - seen

Property Management Trainee / Junior Sales Associate

Mana Real Estate

Ocean Shores, NSW

a month ago - seen

Junior Associate

Fiig Securities

Sydney, NSW

2 months ago - seen

Junior Lawyer / Associate - Insurance

Dare Legal Recruitment

Sydney, NSW

2 months ago - seen

Senior Manager/Junior Associate Director

Bti Executive Search

Sydney, NSW

2 months ago - seen

JUNIOR RETAIL SALES ASSOCIATE

Rsc Optus Griffith

Griffith, NSW

2 months ago - seen

Experienced Junior Associate

Mckinsey & Company

Sydney, NSW

2 months ago - seen

Personal Injury Lawyer-Abuse/Workers Compensation (Junior-Associate)

Afl Recruitment

$75,000 - $130,000 a year

Sydney, NSW

3 months ago - seen

Junior Associate

Mckinsey & Company

Sydney, NSW

3 months ago - seen

Junior Mortgage Broker/Broker Associate

Addisons Advisory Group

$50,000 - $60,000 a year

Mascot, NSW

3 months ago - seen

Workers Compensation Associate - Junior Broker

Lotus People

The Rocks, NSW

3 months ago - seen

Experienced Junior Associate

Mckinsey & Company

The Rocks, NSW

3 months ago - seen

Junior Solicitor

Simon Diab And Associates

Parramatta, NSW

3 months ago - seen

Graduate / Junior Lawyer

N.panos & Associates

Parramatta, NSW

3 months ago - seen

Junior Solicitor

Simon Diab And Associates

Parramatta, NSW

3 months ago - seen