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Form of workAre you passionate about providing exceptional Customer Service? Do you thrive in a dynamic and collaborative work environment? If so, we have the perfect opportunity for you! BigWarehouse Spares is a major online appliance parts distributor, we are currently seeking a motivated and enthusiastic individual to join our team as a Junior Customer Service Team Member.
This position would be best suited for any school leavers entering the workforce.
Position: Entry Level Customer Service Team Member
Location: Corrimal NSW 2518
Full Time employment Monday to Friday
Responsibilities:
As a Junior Customer Service Team Member, you will:
- Respond promptly to customer inquiries via phone and email.
- Assist customers in navigating our products/services and address their questions or concerns.
- Provide accurate information about our products, services, and policies.
- Troubleshoot and resolve customer issues, ensuring satisfaction and retention.
- Collaborate with cross-functional teams to relay customer feedback and contribute to continuous improvement.
Qualifications:
We are looking for candidates with:
- Excellent communication skills.
- Strong problem-solving abilities with a customer-centric approach.
- Eagerness to learn and adapt to new challenges.
- Ability to work well in a team and independently.
- Basic computer skills
If you suit the above criteria and you are looking for long term employment please apply now.
